Group Product Manager, Justworks
Internal Tools & Operations
$210-241.5k
Business operations platform
Open for applications
Business operations platform
1001+ employees
Open for applications
$210-241.5k
1001+ employees
Company mission
Justworks' mission is to help entrepreneurs and businesses grow with confidence.
Role
Who you are
- As a Group Product Manager, how results are achieved is paramount for your success and ultimately result in our success as an organization
- In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:
- Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome
- Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better
- Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking
- Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve
- Minimum of 3 years of product development leadership and 7 years as a product manager in a modern technology business
- Experience leading complex, cross-team initiatives from ideation to execution
- You’ve led technical products and/or have a background in computer science (or similar)
- Experience building new products (0 to 1) as well as a track record of shipping continuous product improvements to an existing product portfolio at-scale
- Strong problem-solving skills, capable of breaking down complex problems for team execution against business needs
- Deep user empathy and a high bar for user experience
- Excellent persuasion and advocacy skills, using clear frameworks, story-telling and first-principles reasoning
- Experience coaching and mentoring individual contributors to enhance team performance and effectiveness
- Experience at high-growth companies is preferred, in a founder or GM capacity is a plus
- Experience building products in a highly regulated domain (e.g. fintech or healthcare) is a plus
What the job involves
- Our Product Managers lead highly collaborative creative endeavors, bringing together stakeholders across engineering, design, data services, operations, and customer-facing teams to deliver tangible value
- By joining us, you’ll be part of an experienced team of Product Managers who have a proven track record of building large-scale software products that impact small businesses worldwide
- We’re looking for teammates who will help shape Justworks’ future and make a profound impact on our business
- As a Product Manager, you’ll be working across complex spaces (Fintech, Healthcare, HR Tech - all with serious policy/regulatory environments)
- That will require you to have a keen intuition for customer needs, risk management, and commercialization
- The Benefits team mission is to empower small businesses to easily offer the benefits and perks that help them attract and retain talent while promoting their teams’ well-being
- Care is at the center of everything we do, and you’ll need to love talking with customers and engaging with our Customer Success, Sales and Marketing teams to make sure that care is coming through in every part of our customers’ experience
- We build intuitive, guided experiences that simplify complex decisions and streamline administration across a robust suite of competitive benefit offerings
- You’ll be joining a diverse community of craftspeople who are passionate about learning, uphold exceptionally high standards of quality, and foster an environment of strategic thinking where product people can reach new heights
- As the Senior Product Manager for Health Benefits, you’ll make a difference by helping small businesses provide the best option for the highest-impact benefit
- As a Senior Product Manager at Justworks, you’ll play a high-impact role by driving the roadmap of one or more pods focused on Health Benefits
- You’ll focus on scoping and prioritizing new initiatives with research-backed case development and work through the complete product development lifecycle to successful delivery
- Across your initiatives, you’ll balance both product (customer-facing) and platform (internal-facing) concerns, optimizing all aspects to meet our high standards
- As a champion for your team’s focus and productivity, you’ll remove obstacles and develop team camaraderie to ensure maximum, high-quality output that aligns with Justworks’ business objectives
- Though not yet actively teaching product management, you’ll operate independently within your scope and clearly articulate the reasoning behind your decisions to your peers and cross-functional stakeholders
- Own and drive the product vision and roadmap for Internal Tools and Operations
- Align strategy and execution by turning company objectives into actionable team goals
- Ensure products and features are delivered on time, within scope, and with high quality
- Lead customer-focused product development from ideation to execution while ensuring the customer’s voice guides scope and priorities
- Build and coach your team in customer-centric practices, promoting consistent, customer-driven processes throughout all PDLCs
- Improve product performance by analyzing launch results and metrics, gathering feedback from customer and prospect facing teams, sharing insights, and planning iterative enhancements that align with business goals
- Advocate for robust technical roadmaps by understanding engineering perspectives, balancing technical debt, and collaborating on future-flexible architectures
- Communicate effectively with stakeholders and leadership, providing updates on product status, timelines, and any blockers
Our take
Justworks operates in an increasingly crowded space of all-in-one business operation suites, that include tools like human resources, payroll, employee management, benefits, and others that businesses critically need to operate as they scale.
Globally, human resource management has become an extremely fertile field, worth over $20 billion annually and predicted to grow to over $50 billion annually by 2030 - creating great opportunity for Justworks to continue to grow. The company is regarded as a market leader, but does see competition in the shape of Paychex Flex, Rippling, Paylocity, and TriNet, among others.
Solutions delivered by Justworks have proven to be extremely popular with SMEs, and this has not gone unnoticed by investors, with the company picking up exceptional amounts of funding. Justworks is known to have sights on going public, though action towards this end has been delayed until global mass-market conditions have settled from a period of volatility. However, the company's acquisition of
Steph
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Nov 2023
$16.9m
LATE VC
Jan 2020
$50m
SERIES E
Total funding: $159.9m
Company benefits
- Paid volunteer work.
- Paid parental leave.
- Work from home opportunities.
- Medical, dental, and vision insurance, plus access to One Medical, Kindbody, and Teladoc.
- Premium access to Headspace, ClassPass stipends, and webinars to support your overall wellness on topics like nutrition, budgeting, mindfulness, and more.
- All Justworks offers include equity, and Justworkers can continue to earn more over time with promotions and tenure.
- Extensive learning & development opportunities through workshops, ExecOnline, Udemy, and BetterUp coaching.
- Engineering Apprenticeship program that supports internal movement and growth
Company HQ
Fulton Ferry District, NY
Leadership
Isaac Oates
(Executive Chair)Experience as a Senior Product Manager at Amazon before founding Adtuitive and serving as COO for a year. Left this position to spend 3 years as a VP at Etsy, before founding Justworks.
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