Vendor Management Office Assistant, Starling Bank
Mobile-first bank offering personal, joint and business accounts
Job no longer available
Mobile-first bank offering personal, joint and business accounts
1001+ employees
Job no longer available
1001+ employees
Company mission
To solve our customer's problems - and build the best bank in the world.
Role
Who you are
- Previous experience of supplier administration and/or experience in financial services is desirable but not essential
- Excellent administration and organisational skills, able to work independently and cross functionally in meeting deadlines
- Computer literate
- Proactive and logical
- Polite and diligent manner, comfortable dealing with internal and external stakeholders
What the job involves
- Starling’s purpose is underpinned by five values: listen, keep it simple, do the right thing, own it and aim for greatness - you'll support in upholding these values while undertaking Quality Assurance work, ensuring reporting, due diligence and general documentation align to policy and procedure. You’ll also work closely with the wider team to support in carrying out general administrative tasks
- Develop an understanding of third party vendor relationships
- Primarily undertake Quality Assurance work on Due Diligence reviews on new and existing vendors
- Document findings, maintaining accurate records
- Perform Due Diligence reviews where required by team colleagues
- Support tracking and closing of due diligence materials and keeping trackers up-to-date in a timely manner
- Monitor Vendor Due Diligence inbox - promptly responding to requests and queries
- Maintain vendor static data - ensure details are loaded correctly and kept up to date in the third-party management system
- Preparing vendor reporting and metrics as required
- Create weekly workstream report summaries to keep all areas of the team on track. (e.g. export overdue/upcoming renewals, due diligence deadlines/progress reports)
- Collaborate, maintaining information flow between internal functions
- Participate in initiatives seeking to optimise third-party management system capabilities
- Support wider team in carrying out administrative and ad hoc tasks
Our take
Starling started life focused on consumer banking, it has since found most of its success by competing in the business banking space. Its caught up with Tide and beaten the likes of Monzo and Revolut to a more complete offering for businesses.
This progress resulted in the company receiving a £100M grant in April 2019 from a body created to boost competition in SME banking, which it has used to accelerate building a full suite of digital banking products: intelligent forecasting tools, and digitally-enabled relationship management functions, as well as lending products. Since then, it has gone on to raise significant rounds of funding with leading investors such as Goldman Sachs.
As well as continuing to expand in the UK, its expanding in Europe. And its imminently launching an international bank in Dublin, which has allowed it to offer its current account across the European Union post-Brexit
Banking for small businesses has historically been ignored, even though the experience is poor. Starling is in tune with knowing what its customers want, and continues to build out its range of third-party products within its banking app thanks to support from its open API. Having achieved profitability, it currently has 26 integrations, including Xero, but that figure continues to grow.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 11 rounds)
Apr 2022
$177.2m
LATE VC
Jun 2021
$47.6m
LATE VC
Total funding: $1.2bn
Company benefits
- Time off: 25 days holiday, plus your birthday as an extra freebie. You can also opt out of bank holidays and take them when works for you!
- Health insurance: Private health insurance with Vitality Health, one of the UK's leading private medical insurers
- Pension scheme
- Paid volunteering leave: We encourage all our employees to give back. You can take up to 16 hours paid leave a year, specifically to help causes meaningful to you
- Gym & cycle to work schemes: We offer discounted gym memberships and cycle to work schemes through salary sacrifice
- Perkbox: For a wide range of retail, entertainment and leisure discounts (as well as cash back) at a huge variety of businesses
Articles
Leadership
Anne Boden
(Founder)Held senior roles in finance over a 30 year career, including COO for AIB and Head of EMEA for RBS. Was CEO of the company for 9.5 years.
Raman Bhatia
(Group CEO)Previously CEO of OVO, Board Member at Bud, Head of Digital Bank (UK) at HSBC and VP at HouseTrip, among other roles.
Diversity, Equity & Inclusion at Starling Bank
Manuela Torrijos-Simon (Group Financial Controller)
- In the spirit of Aiming for Greatness and Doing the Right Thing, we want to be the bank with the best approach to Diversity and Inclusion
- The Always Open Forum at Starling empowers employees to come together and own their areas of interest, supporting their agenda both internally and externally
- The forum creates a safe space for conversations about all Diversity and Inclusion topics, with the spotlight currently on 3 focus areas; Race and Ethnicity, LGBTQ+ and Mental Health.
- We’re about to launch a new group to support Disability, and all of these teams help bring Starlings together to improve our workplace
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