Integration Engineer, Airbnb

$123-137k

SQL
JavaScript
Java
Kibana
Grafana
Postman
REST API
Datadog
Mid and Senior level
Remote in US

More information about location

Airbnb

Community marketplace for holiday accomodation

Open for applications

Airbnb

Community marketplace for holiday accomodation

1001+ employees

B2CHospitalityB2BTravelMarketplaceSharing Economy

Open for applications

$123-137k

SQL
JavaScript
Java
Kibana
Grafana
Postman
REST API
Datadog
Mid and Senior level
Remote in US

More information about location

1001+ employees

B2CHospitalityB2BTravelMarketplaceSharing Economy

Company mission

To create a world where anyone can belong anywhere.

Role

Who you are

  • 3+ years of experience in a similar customer-facing technical support role
  • Experience working with REST APIs and related tools like PAW, Postman, Kibana, Grafana, Datadog, YAML, etc
  • Understanding of coding concepts and is familiar with programming languages, such as Java and JavaScript, and tools used across the industry such as GitHub repos and IDEs
  • Understanding and writing complex SQL queries
  • Strong technical troubleshooting and problem-solving skills
  • Excellent communication skills, both written and verbal
  • You enjoy puzzle-solving, tinkering, testing and experimenting with APIs

What the job involves

  • The API Integrations team works closely with software engineers, product and commercial teams to offer technical advice to a growing community of diverse software partners
  • This helps their businesses flourish and brings Hosts and guests closer to what matters most
  • Airbnb's platform is complex and ever-changing. Even small tweaks can significantly impact our software partners
  • As an Integration Engineer on the API Integrations team, you will be the primary technical contact for our software partners worldwide
  • Your job involves testing, documenting, sharing updates, and offering quick and reliable technical consultancy to ensure a smooth connection with the Airbnb API
  • Triage, prioritize, troubleshoot and/or escalate major issues reported by our software partners
  • Use a wide variety of tools and logs to make informed decisions to quickly and effectively address software partners’ needs
  • Provides emergency support to software partners during regular on-call rotations
  • Liaise between software partners and Airbnb's software engineers, product teams, and other departments
  • Carefully test, document, and help share updates about new API features and changes on the platform with our software partners
  • Advocate for our software partners by influencing the product team and roadmap decisions based on their feedback and learnings
  • Foster strong connections with our software partners to support their success on Airbnb
  • Create and update user-facing documentation to improve clarity and relevance of content

Our take

When Airbnb was originally founded, the product helped customers book air mattresses on people's apartment floors. Since then, Airbnb has had over a billion customers hosted through its platform. With more than 4 million registered hosts worldwide, it has grown into a major player in the hospitality sector.

Airbnb has been successful in disrupting the traditional holiday lettings sector. Before it existed accommodation was limited to hotels and bed and breakfasts, but Airbnb has mainstreamed the idea of renting out spare rooms or even entire homes. It has created a new sector of hosts purchasing properties to rent out on the platform and provides a level of flexibility and a range of offerings not previously possible for travelers.

Perhaps a victim of its own success, by 2022 supply of Airbnb-listed properties began to outstrip demand in some markets, as hosts overestimated the appetite for domestic travel. However, the company is still posting strong financials and has unveiled new tools to support its hosts in a tougher rental market. With a healthy bottom line and a huge user base, Airbnb is very likely to overcome the current market turbulence and continue its growth.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

Some candidates hear
back within 2 weeks

25% employee growth in 12 months

Company

Funding (last 2 of 10 rounds)

Apr 2020

$500m

GROWTH EQUITY VC

Mar 2017

$447.8m

SERIES F

Total funding: $3.8bn

Company benefits

  • Paid volunteer time
  • Health food and snacks
  • Generous parental and family leave
  • Learning and development
  • Annual travel and experiences credit

Company values

  • Champion the Mission: We’re united with our community to create a world where anyone can belong anywhere
  • Be a Host: We're caring, open, and encouraging to everyone we work with
  • Embrace the Adventure: We’re driven by curiosity, optimism, and the belief that every person can grow
  • Be a Cereal Entrepreneur: We’re determined and creative in transforming our bold ambitions into reality

Company HQ

Showplace Square, San Francisco, CA

Leadership

Brian Chesky

(Co-Founder & CEO)

Previously an Industrial Designer, studying at Rhode Island School of Design.

Nathan Blecharczyk

(Co-Founder & CSO)

Studied Computer Science at Harvard, and had around 4 years of professional Software Engineering experience before founding Airbnb, including interning at Microsoft.

Joe Gebbia

(Co-Founder)

Also studied Industrial Design at Rhode Island, and previously founded various design-related startups

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