Associate Vice President of Brand and External Communications, Chartis
$160-213k
Advisory services for the healthcare industry
Job no longer available
Advisory services for the healthcare industry
1001+ employees
Job no longer available
$160-213k
1001+ employees
Company mission
To improve healthcare and address critical industry priorities like health equity, practitioner burnout, and rural health.
Role
Who you are
- The ideal candidate is equally comfortable developing enterprise brand strategy and rolling up their sleeves to write executive messaging, coach leaders for media interviews, or identify opportunities to elevate the firm's voice in the market. They are a trusted advisor, exceptional storyteller, and strong operator who thrives in a collaborative, fast-paced environment
- Bachelor's degree in Communications, Journalism, Marketing, Public Relations, English, Business Administration, or a related field; Master's degree preferred
- 12–15+ years of progressive leadership experience in brand strategy, communications, public relations, or corporate affairs, preferably within a consulting, professional services, healthcare, or B2B organization
- Demonstrated success building and evolving corporate brands that support business growth and reputation
- Deep expertise in executive communications, media relations, thought leadership, public relations, and integrated communications strategy
- Demonstrated understanding of how AI is transforming brand building and communications, including the ability to leverage AI to improve team productivity and workflows while developing content and communications strategies that strengthen brand authority and discoverability across both traditional search and emerging AI-powered platforms
- Outstanding writing and storytelling abilities, with experience crafting executive messaging, speeches, videos, bylined articles, and strategic narratives
- Experience partnering directly with senior executives and advising leaders on communications strategy and executive presence
- Strong understanding of brand positioning, messaging architecture, and reputation management
- Ability to identify compelling stories and translate complex business or healthcare topics into clear, engaging communications
- Excellent communication, interpersonal, and relationship-building skills, with the ability to influence and collaborate across all levels of the organization
- Strategic thinker with the ability to connect communications initiatives to business objectives and measurable outcomes
- Comfortable working in a highly collaborative, matrixed organization with multiple stakeholders and competing priorities
- Demonstrated leadership capabilities, including experience managing high-performing teams and cross-functional initiatives
- Experience using communications measurement and media analytics tools to evaluate performance and inform strategy
- Curious, innovative, and passionate about healthcare, professional services, and the evolving communications landscape
What the job involves
- We are seeking a strategic, creative, and collaborative communications leader to shape and amplify the Chartis brand across every external touchpoint. Reporting to the Chief Marketing Officer, this role will lead the firm's brand strategy and external communications team, helping strengthen Chartis' market reputation, elevate visibility, and tell compelling stories that differentiate the firm
- This role will partner closely with executive leadership, practice leaders, talent, and marketing to ensure our brand is consistently expressed through thought leadership, media engagement, digital channels, social media, and corporate storytelling
- Partner with the CMO to evolve and steward the Chartis brand, designing and executing an integrated external communications strategy that strengthens awareness, reputation, engagement, and differentiation for Chartis and its family of brands
- Lead, mentor, and develop the brand team, providing guidance and direction to the team in the execution of public relations, social media, digital marketing, employer brand, and alumni relations
- Oversee the firm's digital marketing strategy, including website content and governance, paid advertising, and digital marketing, ensuring Chartis' digital presence advances brand reputation, supports business growth, and is optimized for visibility and discoverability across both traditional search and AI-powered experiences
- Lead the external communications and brand integration strategy for acquisitions, developing messaging, media relations plans, and communications that preserve brand equity while successfully integrating new organizations into the Chartis family of brands
- Partner with thought leadership and line-of-business marketing teams to ensure integrated storytelling and consistent messaging across campaigns and channels
- Oversee brand governance, messaging frameworks, editorial standards, and visual identity and voice across all external communications
- Partner closely with recruiting and internal communications to strengthen Chartis’ employer brand and ensure alignment between internal culture and external reputation
- Measure and report on brand health, share of voice, executive visibility, social media metrics, website traffic and discoverability, and communications effectiveness using data-driven insights
- Stay ahead of emerging trends in healthcare, communications, AI, and professional services marketing, bringing forward innovative ideas that strengthen the firm's visibility and market position
Our take
Chartis is a healthcare consultancy group that works with providers, payers, investors, technology and retail companies. It helps these organisations to devise strategies and operating models that contribute to reshaping healthcare for the better.
The company addresses challenges surrounding financial sustainability, digital transformation, health equity and value-based care. With more than 2 decades of experience consulting for US healthcare services, Chartis has managed to keep pace with digital innovations and emerging problems.
Part of this ability stems from a series of acquisitions, including that of healthcare payment company Healthscape and medical staff transformation service Greeley. As digitisation within the healthcare industry accelerates, Chartis has grown and evolved, and its 2024 majority investment from Blackstone will help to maintain this pace of growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company HQ
River North, Chicago, IL
Leadership
Ken Graboys
(CEO)Previously Senior Partner at CSC Healthcare/APM, Consultant at Telesis and was an Aid Worker for the Peace Corp in the mid-80s.
Ethan Arnold
(Co-Founder & Managing Director)Previously Partner at CSC Healthcare / APM and was a consultant at Coopers & Lybrand Consulting for helathcare.
Christopher Regan
(Managing Director)Previously a Director at APM Incorporated.
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