Product Manager, Ping Identity
Developer Experience, SDK
CA$108.2-162.2k
Identity and access management solutions
Be an early applicant
Identity and access management solutions
1001+ employees
Be an early applicant
CA$108.2-162.2k
1001+ employees
Company mission
To make digital experiences both secure and seamless for all users, without compromise.
Role
Who you are
- Technical Fluency & Engineering Roots: Bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience. You have hands-on experience building software and can speak the same language as the developers using your SDK
- Identity Domain Expertise: A solid understanding of modern identity and security protocols, specifically OAuth 2.0, OIDC, SAML, and FIDO/WebAuthn
- Strong Developer Empathy: A keen product sense for "clean code" and developer ergonomics. You understand what makes an API intuitive, a library reliable, and documentation actually useful
- AI-Native Development Experience: Experience using AI-assisted software development tools such as Claude Code, GitHub Copilot, Codex, or similar as part of day-to-day engineering or product workflows. Understands how modern AI coding agents interact with SDKs, APIs, documentation, and developer tooling, and can identify opportunities to optimize products for both human developers and AI agents
- Exceptional Communication: Strong written and verbal communication skills, with a proven ability to translate complex architectural concepts into clear product requirements for engineering, and compelling narratives for external stakeholders
- Strategic Execution: Experience defining and executing a product roadmap based on market trends, competitive analysis, and customer feedback while managing a product backlog in an agile environment, balancing immediate developer friction points with long-term platform scalability
Desirable
- You have experience using client side SDKs and REST APIs
- You have excellent communication skills
- Deep understanding of Identity and access management standards
- Agentic Framework Familiarity: Exposure to or strong interest in emerging agentic infrastructure tools, AI software development loops (e.g., Cursor, Claude Code, GitHub Copilot Workspace), and standard machine-to-machine interaction protocols like MCP
What the job involves
- As the Product Manager for Developer Experience, you will be the champion for the developers building on top of Ping’s Identity and Access Management (IAM) platform
- Your mission is to abstract the complexities of identity standards into a seamless, secure, and intuitive developer experience across web and mobile platforms. You will bridge the gap between deep identity architecture and elegant code, ensuring that "Time to First Integration" is as fast and frictionless as possible
- In this role, you will pioneer both human and agent-first engineering for identity
- You will ensure our SDKs, APIs, and tooling are optimized not just for human engineers, but for autonomous AI agents and code assistants executing end-to-end integration workflows. You will bridge the gap between deep identity architecture and elegant code, ensuring that "Time to First Integration" is fast and frictionless
- Drive Developer Adoption: Own the product strategy and roadmap for Ping’s Orchestration SDK across Web, iOS, Android, and Hybrid frameworks, turning complex IAM capabilities into highly adoptable developer tools
- Champion Developer Experience (DX): Partner with the technical documentation and developer relations teams to deliver world-class documentation, quick-start guides, and sample apps that developers love to use
- Cross-Functional Orchestration: Work closely with core Engineering and PM teams across the organization to ensure the SDK seamlessly exposes new identity capabilities and aligns with broader platform releases
- Gather Developer Insights: Actively engage with customers, partner engineers, and the open-source community to gather technical requirements, map developer journeys, and translate feedback into a prioritized backlog
- Evangelize the Product: Write technical blog posts, participate in developer forums, and create content that highlights SDK capabilities and modern integration patterns
- Execute the Vision: Manage the product lifecycle from concept to release, maintaining a well-groomed backlog, defining clear success metrics (e.g., SDK adoption, integration time), and ruthlessly prioritizing high-impact work
- Stay Ahead of the Curve: Continuously monitor evolving app development trends (e.g., Swift/Kotlin updates, cross-platform frameworks like Flutter/React Native) and next-generation identity standards to keep Ping’s SDK cutting-edge
- Incorporate AI-Focused Mindset: Seek to make mobile and web app integration more effective by staying ahead on AI-related trends (e.g., Agent Skills) as well as broader developer experience how that relates to agents and developers
- Contribute to wider developer-experience: Constantly assess how to improve Ping’s developer-experience holistically, contributing to wider forums and championing original ideas
Our take
Ping Identity is a platform, delivered through both cloud services and on-premises software, providing a comprehensive Identity and Access Management service. In today’s highly connected digital world, digital identity management services — the process of identifying and authenticating users on networks to access services — has become a key aspect of interacting on the internet.
According to the latest forecasts, the digital identity market is worth approximately $60 billion in 2025, with annual growth rates ranging from 16 to 21%, depending on the source. Consequently, competition is heavy for PingIdentity, with some other strong players in the various branches of identity management, including Okta, LastPass, and Duo Security. The merger between PingIdentity and ForgeRock in 2023 went some way to consolidating a firm footing in the industry for both companies.
Now combined with Forgerock, PingIdentity has successfully attracted considerable funding and serves hundreds of brands, including Morningstar, Vodafone, and GEICO, as well as the governments of Norway, Canada, and Belgium. Alongside this, both companies were acquired by the leading software investment firm, Thoma Bravo, in 2022 before the merger. This acquisition offered a unique opportunity for PingIdentity to further grow, and in doing so, it won the Google Cloud Security Partner of the Year Award in 2026. Evidently, it's an exciting new chapter for the combined company and its customers.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2020
$93.5m
SERIES E
Sep 2017
$88m
SERIES D
Total funding: $233.5m
Company benefits
- AD&D: Benefit to financially help loved ones in case of accidental death or disability
- 100% Company paid Health Care options
- Vacation Allowance
- Health and Wellbeing resources
- Parental Leave and Family Bonding
- Expert Eye Care and the lastest eye wear
- Range of dental coverage
- Retirement programs with several investment options and financial planning services
- Employee Assistance Program
- Free lunches, snacks, and drinks
- Commuter Offset
Leadership
Andre Durand
(Founder & CEO)Is on the board for Jamf, Executive Chairman of Identiverse. Previously the Co-Founder of Digital ID World, LLC and Founder and General Manager of Jabber, Inc.
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