Principal Product Manager, Lime
New Rider Experience
$143-240k
Annual performance bonus, equity and benefits may be provided as part of the compensation package
More information about location
Electric bike and scooter rentals
Job no longer available
Electric bike and scooter rentals
1001+ employees
Job no longer available
$143-240k
Annual performance bonus, equity and benefits may be provided as part of the compensation package
More information about location
1001+ employees
Company mission
To build a future where transportation is shared, affordable and carbon-free.
Role
Who you are
- The ideal candidate for the role is a subject matter expert with significant experience in onboarding, activation and engagement
- You should thrive in a dynamic startup environment, and be adept at solving immediate challenges while keeping an eye on long-term strategy
- If you're passionate about building, scaling, and contributing to a forward-thinking organization, this is your opportunity to make a significant impact
- Minimum 10 years of experience in product management within a tech or startup environment
- Proven track record of managing and launching either successful consumer-facing Onboarding and Activation products
- Strong analytical and problem-solving skills
- Excellent communication and team collaboration abilities
- Bachelor’s degree in Business, Engineering, Computer Science, or related field
- We are a remote first company! We welcome applications from anywhere in the US or Canada
Desirable
- Experience in mobile app development and UX/UI design
- MBA or advanced degree in a related field
- Prior experience and comfort in a fast-paced, scaling startup environment
- Previous Mobility or Transportation experience is a big plus
What the job involves
- We are on the lookout for two product leaders to join our innovative Rider team: a Principal Product Manager, Rider Growth and a Principal Product Manager, Rider Loyalty
- In these pivotal roles, you'll join the Rider experience team, playing a key role in enhancing and revolutionizing the customer experience through our mobile app and other customer-facing platforms
- Lead the development and optimization of Lime's mobile application to build an amazing rider experience that makes it easy to get started on Lime and want to keep coming back
- Drive continuous improvement of the rider journey, focusing on usability and satisfaction
- Be the voice of Riders, analyzing user feedback, customer research and market trends to inform product strategy and roadmaps
- Collaborate cross-functionally with engineering, design, and marketing teams to implement new features
- Manage the entire product lifecycle from conception to launch and post-launch analysis
- .Prioritize product backlog and development efforts to align with business goals
- Establish and track key performance indicators to measure product success
Our take
In recent years, electric-powered mobility companies have attracted an extraordinary amount of interest and funding, in part due to rising eco-friendly sentiment, and in part because of the race to "find the next Uber". Lime is one such company, that has rapidly scaled across multiple geographies to be a key player in the fight for market leadership.
Lime, along with its competitors, has had to grapple with regulation in many of its target markets, but nonetheless has steadily increased its footprint. Since its launch, the company has facilitated millions of trips, making it one of the biggest companies of its kind. Interestingly, the CEO has stated that "cars are our true business rivals—not other scooter companies", suggesting that its biggest business challenge will be to get families to give up their second cars.
With a presence that spans an impressive number of regions - most recently Lime has begun operating in Qatar - the company has cemented itself in the micromobility market, and stands to profit from the increasing popularity of these types of services. Across 2022, a substantial increase in ridership enabled Lime to achieve a "full profitable year", with suggestions it will pursue an IPO in the near future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
17% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Nov 2021
$523m
CONVERTIBLE
May 2020
$170m
SERIES E
Total funding: $1.5bn
Company HQ
The East Cut, San Francisco, CA
Leadership
Toby
(Board Advisor)Founder and CEO of ZERO&. Was a Marketing Manager at Pepsi for 6 years before doing an MBA at Berkeley. Moved into consulting and VC for 5 years before starting Lime.
Brad
(Chairman)VP of Business Development at Tencent for 8 years. Managing Partner of a VC firm for 3 years, where he worked with Toby. Has an MBA from Berkeley.
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