Office Manager, Zwift
2+ days a week in office (London Bridge, UK)
Virtual training for running and cycling
Be an early applicant
Virtual training for running and cycling
201-500 employees
Be an early applicant
2+ days a week in office (London Bridge, UK)
201-500 employees
Company mission
To make more people, more active, more often.
Role
Who you are
- Strong computer skills with high proficiency in Google Docs and Gmail
- A proactive, forward-thinking mindset with a proven track record of identifying operational bottlenecks and implementing creative process improvements
- A highly self-sufficient operator with a "figure-it-out" mentality; comfortable running regional operations with minimal daily supervision
- Previous experience as an Office Manager
- Must be able to lift 22kg comfortably
- Comfortable with occasional weekends/evenings/travel required for events
- An interest in sports or fitness
- Bonus points:
- Experience working at a technology, game, or fitness company
What the job involves
- Owner of the UK workspace environments and confidently driving day-to-day decisions with the support of the Senior Manager, People Experience & Talent
- Oversee daily operations for both our London and Guildford offices, with a key focus on our London office
- Proactively audit, overhaul, and optimise current office processes and workflows to eliminate inefficiencies and scale UK workplace operations
- Act as a highly resourceful problem solver, independently navigating ambiguity and resolving complex facilities issues before escalating to the Senior Manager, People Experience & Talent
- Overall vendor and supplier management (including elevators, fire doors, air conditioning, water treatment, utilities, plant sitters, storage, health & safety contractor, security including alarm monitoring and Brivo):
- Managing spreadsheet for contract expiries
- Managing contracts ensuring sign off by VP/Legal
- Overall management of UK Watopian Workplace tracker which includes key, access card / Brivo, locker, new starter induction, fire training, health & safety training, health & safety handbook, emergency contacts
- Main point of contact with the landlords
- Key responder on ask-workplace-uk channel
- Liaising with IT for the setup of new joiner workstations (if applicable)
- Supporting with budget management for UK offices including approving invoices
- Completing and submitting own office card expense report
- Managing Business Rates with local hotel, recommending this to employees when staying in London
- Workplace Experience & Culture
- Act as the face of the Workplace team, providing exceptional support to our team and creating a welcoming and Zwifty environment. This specifically includes:
- Answering the door and greeting visitors, ensuring they sign the NDA and fire safety agreement
- Being the first point of contact for all shipping and receiving
- Collaborate and align regularly with global Workplace, People, and IT counterparts (in the US and Brasil) to ensure UK operations and culture initiatives reflect global standards while maintaining local relevance
- Ensure all workplace events and culture initiatives are inclusive, accessible, and celebrate the diverse backgrounds of the Watopian community
- Lead on UK office events, including responsibility for the annual holiday and summer parties, office socials, and team-building activities
- Ensure all common areas, meeting rooms, kitchens and the gym are impeccably maintained, fully stocked, and representative of the Zwift brand
- Manage employee onboarding and onboarding process in liaison with People and IT. This includes all new hire office tour and introductions
- Order UK employee gifts for Watopian life events. For example, parental leave and weddings. Leaver cards where appropriate
- Health, Safety & Environment (HSE)
- Support with Ensure both UK offices remaining fully compliant with local Health & Safety legislation, including our overall Health & Safety policy, Testing (MEP) equipment compliance, Fire Safety and First Aid certifications. This includes:
- Managing practice fire evacuations
- Conduct regular floor walks and safety audits to identify and mitigate potential hazards
- RAMS (Risks and Management Systems)
- People Management
- People Management of the Workplace Supervisor
- Supporting the Workplace Supervisor where required with:
- Answering the door and greeting visitors
- Shipping parcels
- Replenishing office supplies including snacks, stationery and bathroom supplies
Application process
- Your resume/CV is enough to show off your skills, accomplishments, and experience. However, if you choose to include a cover letter introducing us to your awesome personality, we will read that too
Salary benchmarks
Our take
Zwift was created to break two preconceptions surrounding indoor training: that it's boring and that the required equipment is prohibitively expensive.
Zwift provides a virtual world that gamifies indoor training and connects cyclists and runners in an online multiplayer community. Users can access thousands of structured workouts, races, and group rides through a monthly subscription ad compatible indoor trainer or smart bike.
The company continues to expand its virtual worlds, training tools, and hardware ecosystem while maintaining one of the largest online cycling communities.
Zwift's biggest competition includes platforms like Peloton and newer virtual cycling services such as MyWhoosh and Rouvy. However, while Peloton emphasized instructor-led classes, Zwift focuses on simulation, competition, and social group riding within a virtual cycling world.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Sep 2020
$450m
GROWTH EQUITY VC
Dec 2018
$120m
SERIES B
Total funding: $614.6m
Company benefits
- Comprehensive Healthcare Coverage
- Well-Being Perks + Benefits
- Modern Family Support + Paid Parental Leave
- Competitive Time Off
- Fitness Industry Discounts
Company HQ
Downtown Core, Long Beach, CA
Leadership
Jon Mayfield
(Co-Founder & Head of Product)Worked for 12 years as a Senior Programmer at various video game companies.
Eric Min
(Co-Founder & CEO/Chairman)9 years as a VP at JP Morgan. Previously co-founded and ran Sakonnet Technology for 15 years.
Alarik Myrin
(Co-Founder)Previously CTO and co-founder of Sakonnent Technologies for 16 years.
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