Senior Operations Specialist, Bolt
Marketplace
2 days a week in office
Building the future of transportation
Be an early applicant
Building the future of transportation
1001+ employees
Be an early applicant
2 days a week in office
1001+ employees
Company mission
To build a future where people don't need to own personal cars to move around safely and conveniently.
Role
Who you are
- Analytical and strategic thinking- you’re comfortable owning decisions from messy inputs and turning analysis into action
- You have 3–6 years of experience in marketplace operations, strategy, business analytics, consulting, or similar
- Professional fluency in both French and English
- You are fluent in SQL and comfortable with spreadsheets/BI; you enjoy building lightweight automation to scale insights. Python is a plus
- Stakeholder-ready: you can align local P&L owners, central analytics, Product, Billing, Legal/Compliance, and Public Policy
- Process & compliance mindset; attentive to details in pricing, payouts, and audit trails
- Strong ownership and accountability: You hold a high bar for decision quality, ensure transparency and rigor in how decisions are made, and follow through to operational execution
What the job involves
- As a Senior Operations Specialist – Marketplace based in Paris, you’ll strengthen the profitability and health of Bolt’s French marketplace by guiding pricing decisions for all French cities, running the market sizing & planning rhythm that guides targets and forecasts, and ensuring pricing & payouts remain compliant
- Your work will directly influence marketplace performance, pricing/payouts compliance, and the quality of decision-making across France
- Play a key role in shaping the monthly business rhythm for the city portfolio (forecasting, budgeting, variance vs target, MBR, quarterly reviews), own market sizing as a strategic decision tool, and turn performance insights into clear narratives and concrete actions with local P&L owners
- Take full ownership of pricing decisions for long-tail cities, using data to define clear rationale and measurable impact. Partner closely with Product and Analytics to ensure pricing logic translates into tangible operational results
- Lead recurring pricing and payout audits, proactively identify risks, and partner with Billing, Marketplace, and Compliance teams to ensure accurate payments and full regulatory adherence
- Turn complex data into clear narratives and recommendations that influence decisions and execution
- Establish repeatable processes to capture competitor insights and publish focused deep-dives that influence pricing and marketplace strategy
- Regularly engage (~2 days/month) with drivers, fleet partners, and hubs to keep decisions rooted in real marketplace dynamics, challenge assumptions, and convert field insights into measurable improvements in pricing, competitive positioning, and compliance execution
- Help bring new cities to life by providing analytical and operational support during launch and early ramp, ensuring strong foundations and a smooth handover to local P&L owners
Our take
Across Europe, more and more people are choosing flexible, on-demand transport instead of owning a car. And ride-hailing, shared vehicles and new technology like autonomous driving are all part of this shift. So, cities are pushing for safer and more efficient transport, which is encouraging mobility companies to invest in electric vehicles and even driverless solutions which could eventually reshape urban travel.
Bolt has positioned themselves right in the center of this change, with is leading mobility platform that offers ride-hailing services across more than 50 countries. Through its app, Bolt connects users with transport options designed to be affordable and simple.
Recently, the company partnered with Stellantis to explore Level 4 autonomous, driverless vehicles, showing just how far ahead Bolt is looking for its next phase of mobility.
That said, Bolt operates in a very crowded market and urban mobility is highly competitive, with many local and international players all trying to come out on top. Even so, demand for shared and on-demand transport is at an all time high and only growing. Bolt's broad geographic reach, focus on scale and willingness to invest in future technologies puts it in the perfect position to keep growing.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 9 rounds)
Jan 2022
$730.5m
SERIES F
Aug 2021
$698m
LATE VC
Total funding: $2.0bn
Company HQ
Veerenni, Tallinn, Harju County
Leadership
Markus Villig
(CEO)Markus founded Bolt in 2013 and has served as the CEO since.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 22 more jobs at Bolt