Head of Sales Development / Inside Sales, nCino
£71.6-112.8k
Cloud-based bank operating system
Be an early applicant
Cloud-based bank operating system
1001+ employees
Be an early applicant
£71.6-112.8k
1001+ employees
Company mission
To transform the financial services industry through innovation, reputation and speed.
Role
Who you are
- The ideal candidate needs to have extensive experience working for a B2B SaaS company in financial services or banking and is looking to transform financial services and grow their career at a fast-paced, publicly listed technology company
- A bachelor’s degree in business, marketing, or a related field
- 8 years of professional experience and 2 years management experience, or equivalent combination of education, experience, and competencies
- A proven track record of consistently hitting and exceeding sales targets is essential, as well as experience of inside sales specifically – in financial services, SaaS or B2B technology
- A deep understanding of the sales funnel / process, sales metrics, and what drives sales performance
- Proficiency in CRM systems such as Salesforce and other sales enablement and automation technologies such as 6Sense, SalesLoft, LinkedIn Sales Navigator and Marketo
- Data analysis and reporting capabilities to measure sales performance and make data-driven decisions
- Strong leadership and team-building abilities to motivate and guide your team
- Excellent communication and interpersonal skills to work effectively with cross-functional teams
- Strategic thinking and problem-solving capabilities to develop and execute sales strategies
- Adaptability and change management skills to navigate the ever-changing sales landscape
- Strong coaching and development skills to help your team grow and improve
- Experience in creating and developing sales messaging and scripting
- Ability to multi-task with strong organizational skills of daily workflows, processes, and data
- Self-motivated to achieve and exceed metrics and goals
What the job involves
- The Head of Sales Development / Inside Sales is a critical leadership role that oversees and leads the Sales Development Team, driving revenue through our remote sales channels who manage our inbound and outbound channels
- The key responsibilities fall into four main categories: team management and development, strategy development and execution, performance monitoring and reporting, and cross-functional collaboration
- Identify and attract the best candidates to join the team, ensuring they have the skills and drive to succeed in sales development and provide a career pathway at nCino
- Develop and implement and assess effectiveness of comprehensive playbook that equips new hires with the knowledge and skills they need to hit the ground running
- Provide regular feedback and coaching to team members to help them improve their skills and achieve their targets
- Foster a culture of collaboration, innovation, and healthy competition within the team, encouraging them to strive for excellence
- Align sales development strategies with overall company and sales goals
- Define territories and map resources accordingly
- Establish clear, measurable targets that drive revenue growth and define key performance indicators to track progress
- Ensure the successful design, implementation, and effectiveness of efficient sales processes that ensure consistency and quality across the team for outbound and inbound
- Identify, implement, and optimize the right sales technologies to support the team's success
- Track and analyse key sales metrics, such as win/loss rates, meetings generated, conversion rates, sale cycle length, and qualified pipeline / revenue, to identify areas for improvement
- Establish regular reviews with the team to optimize performance
- Prepare regular reports for stakeholders and leaders and provide actionable insights and recommendations to senior leadership, highlighting successes and areas for improvement
- Identify trends, opportunities, and challenges, and developing strategies to address them
- Collaborate with marketing to develop effective lead generation (inbound) and qualification strategies that drive revenue growth
- Coordinate with product / product marketing teams for product knowledge and updates. Ensure the team has the product knowledge and insights they need to effectively sell and upsell
- Connect with Partnerships team to drive referrals
- Align and liaise with our RVP’s / Field Sales Teams for lead handovers and targeting
Salary benchmarks
Our take
nCino offers financial institutions an end-to-end cloud-based operating system that integrates with their core systems, rather than supplanting them. This allows them to streamline interactions between customers and staff, which speeds up onboarding, transactions, reporting and more.
Since launching in a community bank in North Carolina in 2012, nCino’s trajectory has been extraordinary. It now boasts over 1800 global customers and even went public in 2020. Indeed, despite the tough FinTech landscape of recent years, the company's performance has remained strong.
Lately, nCino has worked to expand its presence in the global south, signing deals with major banks in Australia, New Zealand and South Africa. It has also partnered with Codat in order to speed up loan underwriting, and unveiled an AI-powered conversational copilot tool tailored specifically for banks.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Oct 2019
$80m
EARLY VC
Jan 2018
$51.5m
EARLY VC
Total funding: $213.3m
Company benefits
- Company-paid benefits: 100% premiums paid including medical, dental and vision, as well as disability insurance and life insurance. Each full-time employee also has their own company-funded HSA account.
- Career growth: Opportunity to advance your skills, knowledge and experience through career development, job growth, new opportunities and special projects both domestically and abroad.
- Work-life balance: Paid vacation, parental leave, adoption leave, company holidays, flex holidays, volunteer days and bereavement leave. Office amenities include complimentary coffee, beverages, healthy snacks and standing desks.
- Hybrid office: We know everyone is different, which is why we don't force our teams into a one-size-fits-all approach. Show us how you work best, and we'll work with you to make it happen.
- Financial benefits: Retirement plans, life insurance, student debt repayment programs, parental leave and more.
- Giving back: Two paid volunteer days per year, as well as an employee match donation program. Our community service team, nVolve, provides many opportunities to volunteer with local groups and nonprofits.
Company values
- Bring your A game – We always do our best and give our best so we can create our best. We hire talented individuals, and provide them with resources they need to perform at the top of their game and recognize and reward their efforts
- Do the right thing – We trust our employees to do the right thing for our customers, colleagues and partners. This creates a culture of trust, a willingness to take risks when appropriate and the ability to be agile and innovative
- Respect each other – We value each and every person at nCino. Their opinions matter, and their contributions to the workplace are vital. We treat all people with respect and dignity and seek ways to celebrate our differences
- Make someone's day – Offering a helping hand can not only brighten someone's day—it can also transform their experience at nCino. We always look for opportunities to help someone solve a problem or to simply be kind
- Always have fun – We take our work seriously, but we don't take ourselves too seriously. We know that having fun fosters creativity, encourages innovation and promotes collaboration, which is why we work hard and play hard
- Be a winner – When we have a winning attitude and are passionate about what we do, our customers are happy and our employees are excited to come to work every day. When nCino's company culture works, everybody wins
Company HQ
Mayfaire Office Park, Wilmington, NC
Articles
Leadership
Pierre Naude
(CEO)More than 35 years of Fintech experience. Previously served as Divisional President of S1 Corporation, after working as Vice President and Managing Partner of Unisys, a global information technology company.
Pullen Daniel
(EVP Corporate Development)20 years of financial services and banking experience. Previously led all US Sales before leading nCino's operations in EMEA, starting its London office and spearheading the company's expansion. Before this they were served as Vice President and Managing Partner of Unisys.
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