Senior Commercial Analyst, Jagex
+ Discretionary annual performance bonus
Video game studio
Be an early applicant
Video game studio
501-1000 employees
Be an early applicant
+ Discretionary annual performance bonus
501-1000 employees
Company mission
To make forever games that connect and inspire players all around the world.
Role
Who you are
- Does your ability to manipulate numbers mean you create meaningful analysis? If so, this role is just for you!
- Proven experience in a commercial analytics or revenue analytics role within a data-driven environment
- Strong understanding of commercial performance metrics such as revenue, margin, ARPU, LTV, and forecasting principles
- Demonstrable ability to translate data into actionable insights and present them effectively
- Working skill in SQL and a statistics language (e.g., Python or R)
- Experience using dashboarding tools such as Tableau or Power BI
- Experience automating data processes to improve efficiency, manual effort and reporting reliability
- Proficiency with Microsoft Excel
- Strong analytical thinking with experience assessing digital products and business performance drivers
What the job involves
- As a Senior Commercial Analyst, you will support insight-led decision making to optimise revenue, pricing, product performance, and long-term player value across the RuneScape franchise
- Acting as a trusted partner to Product, Finance, and Leadership teams, you’ll translate complex data into clear commercial insights, build scalable reporting and forecasting solutions, and evaluate initiatives to inform strategic direction
- Providing actionable commercial insights to address key strategic and operational business questions
- Tracking, reporting, and analysing revenue performance, product performance, pricing effectiveness, and commercial KPIs through ad-hoc analysis and automated reporting
- Analysing transactional data using database queries, spreadsheet models, BI tools, and statistical methods
- Evaluating pricing changes, promotions, and product initiatives, providing clear recommendations based on measurable commercial impact
- Identifying revenue opportunities and risks through cohort, lifecycle, and value-based analysis
- Supporting forecasting, budgeting, and scenario modelling to inform business planning
- Collaborating with Product, Finance, and Leadership teams to translate commercial questions into clear, impactful analysis
- Presenting conclusions to business stakeholders in a clear and practical way to support decision-making
- Partnering with Data Engineering on data requirements to ensure high-quality, reliable reporting
Our take
Founded in 2000, Jagex is the video game studio behind the RuneScape titles. It is one of the largest British video game studios, having ammased 2.4 million active subscribers, one million free-to-play users, and over 300 million lifetime RuneScape accounts.
Jagex specialises in "forever games", in which players can continue to discover new experiences and challenges without ever reaching an end. RuneScape is a perfect example of this approach, still receiving updates over twenty years after its initial release.
On top of the RuneScape franchise, the company's acquisition of Gamepires brought titles such as SCUM under the company's banner, which it is also working to make into a forever game. It also acquired Pipeworks - adding a Games-as-a-Service platform to its broadening portfolio.
In 2024, it was announced that Jagex would be bought by CVC Capital Partners and Haveli Investments. This represents a move that will position it well to pursue creating more new and innovative player experiences in the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Private Healthcare, including Dental Plan
- £75 Monthly Energy Allowance (paid on top of your salary)
- Generous Pension Contributions
- Free Gym Membership
- Employee Assistance Programme & Onsite Counselling
- Life Insurance X4 your Salary
- Income Protection 75% Salary
- Annual performance bonus & Pay Reviews
- Enhanced Maternity and Paternity - from day 1
- 25 days annual leave +Bank holidays (Increasing by 1 day per year of service up to 30 days)
- Flexible Working Hours
- Flash Bonuses
Company HQ
Milton, UK
Leadership
Phil Mansell
(CEO)Has worked at Jagex since 2011, beginning as Lead Designer then transitioning through roles to become VP of Studios then CEO. Also former Board Member for Ukie and Lead Designer at Climax and Sony Computer Entertainment Europe.
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