Business Analyst, Vagaro

$100-135k

Plus an annual performance bonus

SQL

Power BI

DAX

Mid and Senior level

San Francisco Bay Area

More information about location

Office located in Pleasanton, CA

Business management software for salons, spas, and fitness studios

Job no longer available

Business management software for salons, spas, and fitness studios

501-1000 employees

B2BEnterpriseInternal toolsMarketingPaymentsSaaSMobileWeb Design

Job no longer available

$100-135k

Plus an annual performance bonus

SQL

Power BI

DAX

Mid and Senior level

San Francisco Bay Area

More information about location

Office located in Pleasanton, CA

501-1000 employees

B2BEnterpriseInternal toolsMarketingPaymentsSaaSMobileWeb Design

Company mission

To help small businesses and independent service professionals reach their objectives by bringing technology solutions that foster growth.

Job

Company

Role

Who you are

The ideal candidate combines advanced analytical capability with strong business judgment
This position requires advanced proficiency in SQL, strong Power BI development skills, and the ability to think like a data engineer while operating within a Finance organization
3 to 5 years of experience in business analytics, data analysis, data engineering, FP&A analytics, or a related field
Strong preference for candidates with backgrounds in management consulting (Deloitte, Accenture, Bain, McKinsey, etc.) or investment banking (TMT, fintech, M&A, or similar groups)
Advanced SQL proficiency, including window functions, CTEs, joins, and performance optimization
Strong expertise in Power BI, including data modeling, DAX, relationships, and visualization best practices
Solid understanding of SaaS and payments KPIs (ARR, MRR, churn, NRR, cohorts, GPV, take rate, approval rate, etc.)
Exceptional analytical, problem solving, and critical-thinking skills
Ability to present complex data clearly and confidently to executives
Comfortable operating cross-functionally in a fast-paced, high-growth environment
Experience with forecast modeling or FP&A processes is a plus
Workday experience is a plus

What the job involves

We are seeking a highly analytical and technically strong Business Analyst to join our Finance team
This role will serve as the primary bridge between Finance and Data Intelligence, ensuring accurate, aligned, and actionable reporting across the business
Backgrounds in management consulting or investment banking are strongly preferred, as these bring a foundation in structured problem solving, KPI analysis, financial modeling, and executive-ready communication
Serve as the liaison between Finance and Data Intelligence, converting business questions into clear data requirements and ensuring insights directly inform decision-making
Define, validate, and refine SaaS and payment processing KPIs for forecasting, board reporting, and performance tracking
Maintain alignment across teams on KPI definitions, data sources, and methodologies
Build, automate, and manage Power BI dashboards for ARR, MRR, churn, retention, NRR, LTV/CAC, GPV, take rate, funnel analytics, and other SaaS and payments metrics
Develop scalable data models and automated reporting used by executives, Finance, and cross-functional leaders
Streamline and automate weekly, monthly, and quarterly reporting processes
Write advanced SQL to extract, clean, transform, and validate data across production systems, data warehouses, and payment systems
Partner with Data Engineering to enhance data pipelines and ensure accurate, reliable inputs for financial and operational reporting
Conduct deep-dive analytics on customer behavior, cohorts, churn drivers, revenue movements, and other key business levers
Surface actionable insights that impact forecasting, segmentation, churn reduction strategies, pricing decisions, and product direction
Build and maintain metric dictionaries and internal documentation to ensure company-wide alignment

Application process

Please provide your full home address, including city and state, when submitting your application

Our take

For over a decade, Vagaro has been providing salons, spas, and fitness studios with a full suite of business management and payment processing tools, including payroll, payments, bookings, and marketing. Hitting Unicorn status back in late 2021, there has been surprisingly little fanfare around the company, which crept up on the market to secure an international footprint across the UK, US, Australian, and Canadian markets

Benefitting from an upswing in business during the pandemic, when its salon and fitness clientele were obliged to double down on digital transformation, Vagaro has won the trust of a strong and extensive roster of independent professionals, and in a time of crisis for the sector proved itself to be business-critical. This strong reputation will help ease Vagaro's planned expansion into other regional markets, as it grows its operations into the future.