Senior Product Manager, GoCardless
£100-150k
Our approach is to pay between the minimum and the mid-point (£100,000 - £125,000) of the pay range until performance can be assessed in role. + Equity
1+ day a week in office
Making payments easier for everyone
Posted today
Making payments easier for everyone
501-1000 employees
Posted today
£100-150k
Our approach is to pay between the minimum and the mid-point (£100,000 - £125,000) of the pay range until performance can be assessed in role. + Equity
1+ day a week in office
501-1000 employees
Company mission
To become the world’s bank payment network.
Role
Who you are
- Incredible Range: You are equally comfortable debating policy and regulation clauses as with UX and technical details, as well as pitching and positioning to merchants
- Proven ability to set the future direction of products in critical strategic areas
- Proven ability to launch new features to market and scale them commercially to achieve stretch targets
- Commercially minded, able to close deals, and educate and enable others
- Exceptional communication with all audiences, ranging from executives to merchants, regulators, and industry bodies
- And remember: we don’t expect you to meet every single requirement. If you’re excited by this role, we encourage you to apply!
Desirable
- Bonus for: Prior experience working in payments or Open Banking
What the job involves
- We believe world-class Product Management is crucial to the continued success of our product and company
- As a result, we’ve created an environment that ensures our Product Managers have the opportunity to constantly learn, are empowered to take calculated risks, and contribute to developing best practices that other companies emulate
- Our goal is to be widely regarded as one of the best Product Management organisations
- Our Product team is focused on three areas:
- Shaping the future of the product: As a product-led organisation, having a clear and well thought through product strategy is critical to our business. Product Managers work together to create this strategy, and are empowered to bring it to life with their teams
- Prioritising which problems to solve and why: We take a data-led approach to figuring out what problems we should solve and with what priority. We give our Product Managers the space to pose the right questions and empower them to make great decisions
- Delivering to solve these problems: We believe in a collaborative partnership where the Product team focuses on outcomes, while Engineering and Design focus on how we get there. Product’s main role in execution is to guide teams to stay on track to deliver the optimal product impact
- You will be responsible for developing our Instant Bank Payments Product, our flagship set of features utilizing Open Banking technology to facilitate real-time payments
- Instant Bank Payments (IBP) and Open Banking represent the future of GoCardless
- Over time, we expect Open Banking to replace traditional payment methods like Direct Debit and cards, meaning you will play a critical role in defining the future of GoCardless
- In the near term, you will help develop our existing features and drive their commercial performance
- Defining propositions and features based on a deep understanding of customer needs
- Collaborating closely with commercial teams to position and sell new features in a dynamic and fast-paced environment, as well as support key deals
- Working with both internal and external risk and regulatory teams to represent our and our customers’ interests, and influence the future development of the Open Banking ecosystem
- Instant Bank Payments have been a high-growth area for the company and are a key part of our company strategy
- Open Banking has allowed GoCardless to solve new problems for our customers and expand our footprint into previously unserved customer segments. This also means high senior stakeholder engagement, making effective communication to various audiences a critical skill
- Cutting-edge developments in the payments industry
- A role that balances high customer and commercial exposure with deep product and technical responsibilities
- Innovating and imagining new ways to solve customer problems
- High-profile areas and the opportunity to present to a wide range of internal and external audiences
- Working directly with customers, ranging from global big tech to sole traders, and helping them maximize new developments in payments
Salary benchmarks
Our take
GoCardless has emerged to facilitate recurring payments, with a focus on streamlining the subscription economy. After securing $75M in 2019 for international expansion, the company now operates in over 30 countries, processing over $130B annually across more than 2500 for 100,000 businesses.
Recent advancements include the acquisition of Nordigen in 2022, enabling GoCardless to leverage OpenBanking functionality and establish a robust platform for direct bank-to-bank payments. The company also achieved an impressive $312 million in Series G funding in 2022. With a strategic eye on the future, GoCardless introduced GC Embed, a white-labeling product granting other payment providers access to its premier bank payment platform.
This success is underscored by the company's commitment to innovation, exemplified by its 2019 partnership with TransferWise, integrating foreign exchange rates into its services. GoCardless continues to evolve, navigating the complex landscape of recurring payments and staying ahead of competitors like Stripe and Square, who are beginning to enter the subscription economy. With a global footprint spanning the UK, France, the US, Ireland, Latvia, Portugal, and ANZ, GoCardless remains at the forefront of reshaping how businesses manage and process recurring payments on a massive scale.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Opportunities to learn
"I love that we have an environment of trying new things and if it doesn't work, it's okay, as long as you learn from it. This has enabled me to..."
Funding (last 2 of 10 rounds)
Feb 2022
$312m
SERIES G
Feb 2021
$105m
SERIES F
Total funding: $634.5m
Company benefits
- Enhanced maternity, paternity and shared parental pay
- 27 days holiday (excl. bank holidays)
- Work-away scheme
- Health insurance
- 4 additional wellbeing days off per year
- Equity grant for all permanent employees
Company values
- Start With Why: We believe you can only do a job properly when you know why you are doing it. Understanding why we care about the problem motivates us to keep going until we’ve solved it
- Make it Happen: We work with urgency, and take personal accountability for getting things done in pursuit of our vision.
- Care Deeply: We care deeply about our impact on the world and those around us
- Act with Integrity: We do what’s right even when no one is watching. We don't see doing the right things as a choice — we act with integrity regardless of the cost
- Be Humble: We act without ego and don’t let excuses get in the way of achieving our goals. We believe life's too short for self-importance
Company HQ
Clerkenwell, London, UK
Articles
Leadership
Hiroki Takeuchi
(Co-Founder & CEO)Hiroki and Matt met when they were consultants. They started GoCardless during Y Combinator. Hiroki was previously a Business Analyst at McKinsey & Company.
Matt Robinson
(Co-Founder & Board Member)Started company supplying waiters to events while at school, before joining McKinsey. Founded Nested Estate Agents in 2015 where they currently serve as CEO.
People progressing
Beccy joined GoCardless as a Sales Development Representative in May 2018 and has since had 3 promotions to become Senior Manager.
Steph joined GoCardless as an Intern in the Compliance team 4 years ago and she's now the Manager of the team.
Diversity, Equity & Inclusion at GoCardless
Lena Tailor (Director of D&I)
- Given the large number of hires we have been making in recent months, we have continuously reviewed both our hiring processes and channels to eliminate bias. We’ve introduced programs that attract diverse talent and we continuously seek to create hiring experiences that are fair, transparent and accessible by all
- We are working on creating a transparent framework for how we grow and develop talent in a scaling organisation. This will include bringing more clarity on internal career opportunities and provide clear expectations on the behaviours we want to see aligned to our values and commitment to building an inclusive organisation
- We have introduced systematic processes to help ensure compensation decisions are data-driven, fair and competitive. We have also invested in Reward capability and expertise to ensure we bring pay equity into every step of the employee journey
- Thanks to these employee-led groups we have been able to further our efforts in voluntary diversity data collection this year, to develop support for parents and carers, offer community mentoring opportunities in partnership with Career Accelerator, help to raise awareness and empathy during significant events of the past year, and importantly, offer more employees a community of people with whom they share experiences and interests
- To strengthen our commitment to D&I we have recently appointed our first Director of Diversity & Inclusion, an experienced culture change leader, which will allow us to have a more strategic and systematic approach to building a diverse and inclusive organisation for the long term and as we scale
- The Director will work with the executive team and ERGs to define clear D&I targets that GoCardless will commit to achieving over the next three years, and to develop a structured roadmap of initiatives aligned with those targets
- This will create greater clarity and accountability across the entire organisation on D&I progress
- We’ve got a long way to go, but here’s how we’re doing as of June 2022 - Female Employees - 46% - Ethnic background - 32% - Identify as LGBTQIA - 10% - Neurodivergent - 9%
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