Senior Software Engineer, Shakepay

• This role is ideal for an experienced engineer who enjoys ownership, systems thinking, and operating in ambiguous problem spaces, and who cares deeply about balancing protection with customer experience
• 5+ years of experience as a software engineer
• Strong backend engineering experience building and operating scalable systems
• Solid understanding of system design, data flows, and performance optimization
• Experience working in highly collaborative, cross-functional environments
• Comfort operating in ambiguous problem spaces with evolving requirements
• Strong sense of ownership and focus on business and customer impact
• We understand that potential can be just as valuable as experience. If you're eager to learn, grow, and contribute to the mission but worry that you may not have the “right” experience, we still want you to apply
• Fluency in English is required due to the percentage of English-speaking customers and the nature of our platform, which is available to all Canadians

Desirable

• We’re creating a dedicated Risk team at Shakepay to build the next generation of our risk systems and decisioning capabilities
• The team’s mission is to enable sustainable business growth by protecting customers, Shakepay, and the broader financial ecosystem from abuse while carefully balancing fraud prevention, regulatory compliance, customer experience, and operational efficiency
• This is a small, newly formed team (starting with ~2 engineers and a data partner) with significant ownership, ambiguity, and opportunity to shape foundational systems
• The team works closely across fraud, decision science, security, compliance, and customer support, and owns risk-related internal tools and controls
• We’re looking for a Senior Software Engineer to help build and evolve Shakepay’s core risk systems
• In this role, you’ll work on overhauling our risk engine, improving decisioning frameworks, and building the data and tooling needed to detect, prevent, and respond to fraud and abuse
• You’ll have broad influence across the engineering organization and a direct impact on customer trust and business outcomes
• Build and evolve core risk systems and decisioning infrastructure
• Design and implement scalable backend services that support fraud prevention and compliance
• Improve data instrumentation and observability to enable accurate risk analysis and reporting
• Partner with data, security, compliance, and CS to translate risk insights into effective controls
• Iterate on risk rules and frameworks to reduce false positives and false negatives
• Contribute to internal tools that support investigations and operational efficiency
• Mentor engineers through code reviews, design discussions, and knowledge sharing
• Help define technical direction and best practices for the Risk team
• Operate with a strong sense of ownership in a small, high-impact team