Business Operations Analyst, Hopin

• 2+ years of strategy/operations or management consulting experience
• Strong analytical mindset and skills (especially Excel/Google Sheets proficiency; beginner SQL skills preferred or a willingness to learn)
• Attention to detail and bias to action: pursue data quality, troubleshoot data validation, and see issues to resolution
• Excellent communication and story-telling skills whether it’s presenting in a meeting or building out a deck
• Self-motivated, can-do attitude, problem-solver who can work in a fast paced environment
• Team player who can work cross functionally across multiple departments

Desirable

• Hopin’s Business Intelligence Analyst will own and support multiple work streams across go-to-market
• The candidate will be highly analytical and have deep business acumen to quickly gather relevant data, drive insights and make clear recommendations
• The day will shift from tracking our core KPIs in reporting to supporting teams on double clicking into improvement areas
• The projects will change rapidly, and no one week will look like the one before. We move very fast and you’ll be at the center of the action
• Design and develop dashboards, analytics and reports that create business insights and clearly communicate data and trends
• Become the go-to person if people have any questions or issues with data or dashboards
• Prepare and present business performance updates with functional leaders and continuously track KPIs
• Partner cross-functionally with go-to-market leads to help deep-dive into their performance
• Find opportunities to automate data and manual processes