Commercial Programs Manager, Bonterra
$73-100k
Excel
Salesforce
Confluence
Mid and Senior level
Remote from US
More information about location
Software for social impact organizations
Be an early applicant
Software for social impact organizations
1001+ employees
B2BInternal toolsSocial Impact
Be an early applicant
$73-100k
Excel
Salesforce
Confluence
Mid and Senior level
Remote from US
More information about location
1001+ employees
B2BInternal toolsSocial Impact
Company mission
To create a world where the number of individual donors is on the rise, not the decline.
Role
Who you are
- 3–5+ years of experience in sales enablement, sales operations, commercial programs, or a related role
- Demonstrated experience managing outbound programs, cadence design, or sales engagement platforms at scale
- Proven ability to operate in a cross-functional capacity, partnering with Sales, BDR, and Marketing teams
- Data-Driven Approach – Comfortable using analytics to measure program effectiveness, identify trends, and drive decisions; experience with A/B testing frameworks preferred
- Technical Skills – Advanced Excel skills. Proficiency in Salesloft, 6Sense, Salesforce, Confluence, and Clay
- Sales Knowledge – Strong understanding of sales processes and methodologies, including inbound and outbound motion design for both Sales and BDR functions
- Communication Skills – Proficient in effective sales cadence creation and written communication; able to translate strategic intent into compelling, conversion-oriented copy
- Collaboration & Adaptability – Able to develop strong working relationships across the organization and adapt effectively in a fast-paced, dynamic environment
- AI Fluency – Familiarity with AI-powered sales tools and a mindset oriented toward leveraging automation and AI to scale program impact
What the job involves
- The Commercial Programs Manager is a senior individual contributor and cross-functional leader within the Commercial Programs Team, responsible for designing and executing the programs and operational infrastructure that power our Sales and BDR teams
- This role owns the full lifecycle of commercial programs — from strategy and planning through execution, measurement, and continuous optimization
- Sitting at the intersection of sales strategy, marketing alignment, and revenue operations, the Commercial Programs Manager brings both strategic vision and hands-on execution capability
- You will lead program planning and calendar management, build and optimize cadences, monitor team capacity, and ensure the sales technology ecosystem is performing at its highest level — with AI-first thinking embedded throughout
- Define commercial program strategy – Develop and own the overarching strategy for inbound and outbound commercial programs, ensuring alignment with go-to-market priorities, product messaging, and revenue targets
- Design program components – Translate strategic objectives into structured program components including messaging frameworks, sequencing logic, audience segmentation, and engagement plays for both Sales and BDR teams
- Build and maintain the program plan and calendar – Own the Commercial Programs calendar, coordinating with Marketing on campaign timing, product launches, and seasonal priorities to ensure a cohesive and well-sequenced outbound motion
- Capacity monitoring – Track and assess Sales and BDR team capacity against program demand, flagging gaps or overload risks and recommending adjustments to workload distribution or program pacing
- Design inbound and outbound campaign cadences – Create Sales and BDR team member cadences that align with engagements and product messaging
- Write and optimize cadence content – Author high-quality cadence copy across email, phone, and social touch points. Apply A/B testing and performance data to continuously refine messaging, tone, timing, and step structure
- Manage cadence process – Keep documentation updated and readily available to the Commercial team for all cadences
- Monitor statistics and results – Evaluate cadence performance and design, analyzing data (A/B testing) to make informed decisions on updates to cadences when appropriate
- Campaign + Cadence Alignment – Ensure alignment with Marketing on campaign calendar and cadence plan
- Enablement Materials – Support and build enablement tools related to outbounding and cadences
- Personalized Cadences – Manage tools that support personalized cadences and monitor for improvements and accuracy
- Leverage quantitative skills – Interpret data, gain insights, and translate to actionable improvements across commercial programs and outbound motions
- Provide cross-functional support – Manage cross-functional initiatives and project coordination to optimize the sales process across Sales, BDR, and Marketing
- AI integration – Champion AI-first models and implement AI tools where appropriate to enhance rep productivity, cadence personalization, and program efficiency
- Documentation Management – Maintain process documentation for inbound and outbound efforts between Sales, BDR, and Marketing
- Identify and Scale Best Practices – Stay up to date on best practice models and identify improvements within the Bonterra process
- Process Automations – Develop automations and workflows where gaps or bottlenecks are identified across the sales technology stack
Application process
- End Date: June 30, 202
Our take
Bonterra is a social good software company supplying an array of solutions to make social impact organizations more efficient, effective, and user-friendly. The company combines products from CyberGrants, EveryAction, Network for Good, Social Solutions, and more into a comprehensive tool suite for everything from case and grant management to fundraising and volunteer work.
As the fastest-growing company of its kind, Bonterra has certainly made a splash and now supports over 180,000 organizations. The company places strong emphasis on keeping "an ear to the ground" to better understand customer needs and continuously improve its platform. This approach is paying off too, with Bonterra now facilitating more than $28B in annual giving while continuing to strengthen its position as a leader in the social good and fundraising space.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Company benefits
- Work in office: Join us in our Austin, Texas, or Washington, D.C. offices if you live nearby
- Work remotely: Enjoy the flexibility of remote work with our work-from-home option. No matter where you live, there's an opportunity for you at Bonterra
- Work hybrid: Reap the benefits of both remote and in-person work with a hybrid approach. Visit the office closest to you and work from home when your schedule allows it.
- Health & wellness: Our robust set of health insurance options will keep you and your loved ones ready for anything. And our holistic wellness program means you can create a plan tailored to what matters most to you
- Generous time off: Our flexible time off policy means you don’t have to worry about a limit on your vacation days. Plus, we offer 15 paid holidays with a focus on DEIB, social justice, and self-care
- Fully paid parental leave: We value your time spent with family. No matter your gender identity, all Bonterra employees can take fully paid parental leave after the birth or adoption of a child
- Development resources: We believe in fostering an environment that encourages growth and development. With access to learning resources, goal-setting activities, and networking opportunities, we work to ensure our workforce is positioned for success
- Giving opportunities: We know that it's imperative for us to live our purpose. Through our employee giving program, Doers of Good, employees have the opportunity to track volunteerism by logging hours and creating events
Company HQ
Stonelake Office Park, Austin, TX
Leadership
Scott Brighton
(CEO)Prior to joining Bonterra in 2023, Scott was the CEO of Auerea Software for 11 years.
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