Workplace Experience Coordinator, Braze
+ Employee Stock Purchase Plans
5 days a week in office
Customer engagement platform
Posted today
Customer engagement platform
1001+ employees
Posted today
+ Employee Stock Purchase Plans
5 days a week in office
1001+ employees
Company mission
To power lasting connections between consumers and brands they love.
Role
Who you are
- Braze is a fast-paced, rapidly growing company, and we need a self-starter who exercises sound judgment, takes initiative, and proactively enhances the employee experience
- 1-2 years of experience in Workplace role; experience in customer service and/or operations a plus
- Ability to work on-site, Monday to Friday, maintaining a full-time, in-office schedule
- Experience in administration and vendor management
- Experience working with building management
- Demonstrated success in a fast-paced, rapidly growing organization with an ability to manage competing priorities
- Experience with office moves and coordination a plus
- Data-driven with a mindset of continual improvement
- Demonstrated success in building strong relationships cross-functionally
- A strong communicator, keeping teams and stakeholders informed and up to date
- Passion for best-in-class workplace experience and customer service
- Proactive and self-motivated with the ability to set own priorities with minimal supervision; experience having remote manager a plus
- A creative problem-solver, bringing innovative ideas and solutions to the table
- A sharp eye for detail and a sense of office pride
- An awesome can-do attitude - no task is too big or too small
- Ability to physically stand, bend, squat, and lift up to 25 to 30 pounds
- Familiar with Mac computer and GSuite
- We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you
What the job involves
- We are seeking a dynamic Workplace Experience professional to oversee the daily operations of our Paris office and play a key role in its ongoing growth and development.
- In this role, you will not only support our local team but also collaborate with colleagues across Braze to drive global workplace and employee experience initiatives
- As our Paris office expands, we’re looking for builders - resourceful, hands-on individuals who thrive in ambiguity and can create structure where needed
- This position sits within the People Team and reports to the Regional Manager, Workplace Experience - EMEA
- You’ll maintain a strong pulse on the needs of our Paris employees and be adaptable to evolving global conditions and workplace dynamics. This role will be required to be in-office 5 days per week
- Support the upcoming office relocation project, ensuring a smooth transition and efficient setup
- Oversee day-to-day workplace operations, managing services such as food and beverage programmes, office supplies, mail, packages, and general office upkeep to deliver a seamless employee experience
- Deliver exceptional customer service to all who enter the Paris office, upholding Braze’s high standards of hospitality
- Monitor and respond to workplace service tickets, maintaining a customer-focused mindset to ensure top-tier service for Paris employees
- Own the planning and execution of local events and activations, including holiday celebrations, mixers, ERG events, and employee engagement programming, collaborating with the local culture committee to ensure a high-quality and consistent employee experience
- Support workplace occupancy and desk management, partnering with the wider Workplace Experience team to facilitate hybrid working practices
- Lead the local new hire onboarding experience by delivering office orientations, workplace tours, and creating meaningful connections for new employees
- Collaborate on the implementation of global workplace programmes, policies, processes, and tools, ensuring local needs and requirements are represented
- Build strong relationships with cross-functional partners, including IT, Finance and People teams, serving as a trusted workplace partner
- Engage regularly with employees and local leadership to understand workplace needs, gather feedback, and identify opportunities to improve the office experience
- Manage relationships with vendors and service providers, coordinating maintenance, repairs, and workplace services to ensure operational excellence
- Act as the primary point of contact for building management, ensuring effective communication and prompt resolution of facilities-related issues
- Partner with Procurement and Workplace Experience leadership to onboard vendors, obtain quotations, manage contracts, and support purchasing processes
- Assist with budget tracking, invoice management, and financial planning for the Paris office
- Support compliance with health and safety requirements, working closely with external providers, building management, and internal stakeholders to maintain a safe and compliant workplace
- Coordinate workplace inspections, maintain safety documentation, and ensure any incidents or accidents are reported, documented, and followed through appropriately
- Contribute to workplace projects and continuous improvement initiatives that enhance the employee experience and support business growth
Our take
Driven by the belief that technology can help build stronger and more valuable relationships between brands and customers, Braze is a customer engagement platform that helps its clients transform their data into real-time, personalised customer experiences. It develops in-app messaging and push and email solutions for household names such as HBO, Domino's and Peloton.
Built specifically for today's always-connected customers, Braze replaces badly integrated tools and outdated databases, elevating customer relationships through cross-channel messaging, journey orchestration and AI-powered experimentation and optimisation. Through this, Braze allows any marketer to collect and act on data from any source, so they can creatively engage with customers in real time across channels, all from one platform.
Publicly traded since 2021, Braze was recognised in 2026 as the UK's Best Large Workplaces™ and U.S. News & World Report's Best Companies To Work For. These laurels exemplify a culture built on consistent growth and innovation, and its recent expansion to 15 offices across the EMEA, APAC and AMER regions speaks to its leading position in the customer engagement sector.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Oct 2018
$80m
SERIES E
Aug 2017
$50m
SERIES D
Total funding: $182.7m
Company benefits
- Flexible Vacation Policy: Take the time you need to balance your work and life in the way that suits you best
- Equal Paid Family Services: We offer fertility benefits along with equal paid parental leave, so you can focus your energy on your growing family
- Retirement Planning: We support you as you plan for your future. Braze will begin matching contributions into our retirement plan on your first day of employment
- Talent Development: We support your professional growth through formal career pathing, learning platforms, and our Global Learning Stipend
- Global Presence: Our global presence—15 cities and growing—provides opportunities to work and connect with top talent around the world
- ESPP: We offer an Employee Stock Purchasing Plan to all employees globally.
Company values
- Take Your Seat at the Table: Our community welcomes and respects your unique talents and perspective. Roll up your sleeves and join in - we’re building Braze together
- Don't Ignore Smoke: With constant vigilance, we help each other notice issues before smoke turns to fire. When others come to us, we celebrate the messenger and assist them however we can
- Shape the Future: We believe in the positive trajectory of change. We make investments, take calculated risks, and guide others down the path of our vision for the future
- Embrace Curiosity: We are explorers of details and new horizons. We embrace a growth mindset and pursue our curiosities to acquire new mastery and hone existing skills
- Be a Human: Each of us contributes to the Braze culture through our individuality. We operate with integrity, and above all else, we are kind
- Seek the Truth: We combine intelligence with humility to challenge assumptions and ask thoughtful questions. We make better decisions by deeply understanding our world
Company HQ
NoMad, New York, NY
Articles
Leadership
Bill Magnuson
(Co-Founder & CEO)Previously a Software Engineer at Google and Bridgewater Associates before co-founding Braze in 2011.
Jon Hyman
(Co-Founder & CTO)After graduating cum laude in Computer Science at Harvard, Jon joined Bridgewater Associates' Core Technology department and worked on the Forbes Technology Council before co-founding Braze.
Salary benchmarks
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Diversity, Equity & Inclusion at Braze
Mel Windley (Director of Global Inclusion and Opportunity)
- Braze takes an inclusion-first approach and holds the philosophy that Global Inclusion and Opportunity must be built into business processes in order to have lasting and meaningful impact. The future we want to shape is one where people from diverse backgrounds and experiences can thrive and have meaningful careers at Braze.
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