Director of Technical Operations, Metropolis
$175-205k
Autonomous commerce platform for urban mobility
Open for applications
Autonomous commerce platform for urban mobility
21-100 employees
Open for applications
$175-205k
21-100 employees
Company mission
To disrupt traditional city infrastructure to empower the future of urban mobility.
Role
Who you are
- The ideal candidate will bring deep technical knowledge, leadership experience, and a strong commitment to reliability, scalability, and security
- 10+ years of experience in network or production systems operations, with at least 5 years in a leadership role
- Strong expertise in network protocols, Linux systems engineering, and computer vision infrastructure
- Demonstrated experience in large scale network and production systems
- Proven track record of managing and leading a high-performing technical operations team
- Excellent project management skills, with the ability to oversee multiple projects and prioritize effectively
- Strong communication and interpersonal skills
- You will interact with external customers and partners at times. Experience bridging highly technical explanations with non-technical executive audiences is necessary
- Certifications such as CCNP, CCIE, or equivalent are highly valued
- Experience in a high-growth or technology-driven company
- Preferred local to New York City, Los Angeles or Nashville area. Remote for the right candidate
What the job involves
- The Director of Technical Operations will oversee the end-to-end operation of our network & computer vision infrastructure
- This role is critical to ensuring the performance and reliability of network and production systems across our core vision platform
- Strategic Leadership: Develop and lead the network and production systems operations strategy aligned with business objectives
- Team Management: Lead, mentor, and develop a team of network engineers, systems engineers, and automation development, ensuring high performance and growth
- Network Performance & Optimization: Conduct analysis and implement improvements to maintain optimal health and efficiency of physical network and production systems distributed across sites throughout the US
- Alerting & Monitoring: Proven hands on experience building and maintaining large scale, world class alerting and monitoring systems
- Incident Management: Establish and manage an effective incident response protocol, ensuring rapid response and resolution of both network and production system issues
- Fleet Management: Implement and manage solutions for monitoring, deploying, and maintaining computer vision hardware across diverse environments
- Capacity Planning & Scaling: Collaborate with technical and business teams to plan and implement scaling for both network and production systems to accommodate growth
- Budget Management: Manage the operational budget, making cost-effective decisions regarding resources, tools, and technology investments
- Vendor Management: Collaborate with network and hardware vendors, negotiate SLAs, and manage vendor performance
- Continuous Improvement: Proactively implement opportunities to enhance operational efficiency, productivity, and effectiveness
- Travel: Some travel will be required for critical launch success, corporate meetings, etc. (25% Travel expected)
Our take
Driven by computer vision and AI technology, Metropolis offers a seamless parking and checkout experience by turning cars into wallets. This eliminates the need for physical tickets and pay machines, allowing property owners to maximise the financial performance of their parking assets and offer a modern service to customers.
Metropolis aims to revolutionise parking by integrating future mobility solutions, such as autonomous vehicle deployment, charging stations, and eVTOL infrastructure. Its approach includes dynamic pricing to optimise revenue during demand surges.
Co-founded by Alex Israel, a former ParkMe founder, the company has expanded rapidly following a $167M Series B fundraise and partnerships with Premier Parking and Uber. The company's recent acquisition of SP Plus Corporation, funded by a $1.8 billion investment, positions it as a leader in AI-driven mobility solutions. As a pioneer in its category, Metropolis continues to push the boundaries of parking and mobility technology.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Oct 2023
$1.1bn
SERIES C
Jun 2022
$167m
SERIES B
Total funding: $1.3bn
Company benefits
- Equity options - We offer ownership opportunities through stock options
- Wellness benefits - A wellness program designed to support a variety of needs
- Health insurance - We subsidise high-quality health insurance coverage for full-time and hourly employees
- We subsidize high-quality health insurance coverage for full-time and hourly employees
- 401(k) match - Plan for your future with a 4% company match
- Parental leave - Receive support prior to, during leave, and as you transition back to work
- Time off - Unlimited PTO for salaried employees, and a generous PTO package for our hourly employees
- Paid holidays - We observe major holidays with company-wide closures, and double hourly rates for those who work
- Hybrid environment - Magic happens face to face, but we support a flexible working model
Company values
- We are innovators - Revolutionising an industry is not for the timid. We challenge the status quo and build remarkable products and services for the real world. We have the conviction to disrupt and drive innovation. We move fast and know that excellence is only achieved through agility and iteration
- We are owners - Progress is not inevitable; it must be forged by vision, determination, and a bias for action. We take ownership because there is no other room. We own our actions – we do what we say, we say what we do, and strive to be worthy of compliment in all things, big and small
- We are leaders - We are a product-led technology company – leading while others follow. We work in different cities and in different roles but we are all on one team. We value our diversity and challenge each other out of principle and with respect. We demand excellence in ourselves and of one another. We are building the future together and we’re just getting started
Company HQ
Downtown, Santa Monica, CA
Articles
Leadership
Alexander Israel
(CEO)Former Vice President & General Manager at INRIX. Co-founder and former COO at ParkMe. BA in Business & Economics at University of Puget Sound.
Travis Kell
(CFO)Former Senior Vice President at Winton Group. Previously Director of Hedge Fund Solutions at BlackRock. BA in Business at University of Puget Sound.
Courtney Fukuda
(Chief of Staff)Formerly hedge fund solutions group at BlackRock. Managed senior relationships with sovereign wealth fund, central banks and other major institutional investors. BA in Economics at Yale University.
Peter Fisher
(CCO)Formerly growth equity Investor at Transamerica Investment Management, BA in Political Science at Boston College.
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