Program Manager/ Senior Program Manager, Salesforce
AI Research Operations
$145.2-244.2k
More information about location
World's leading CRM provider
Be an early applicant
World's leading CRM provider
1001+ employees
Be an early applicant
$145.2-244.2k
More information about location
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- The ideal candidate for this role will be able to work autonomously, communicate effectively to a wide range of stakeholders, and be well-organized with very high attention to detail
- Bachelor’s Degree or equivalent experience
- 6+ years of project/program management experience
- Proven record of delivering sophisticated projects and programs with large teams across multiple departments, functions, and geographies
- Ability to create and manage project plans, monitor and review project progress and timelines, adjust schedules and plans as needed, and identify and resolve issues to ensure project success
- Experience interfacing with the academic research community, universities and/or government agencies
- Ability to work independently, managing projects with high ambiguity and/or confidential nature
- Excellent organizational and interpersonal/social skills
- Ability to analyze large data sets and synthesize them into stories and slides
- Proven experience in people management and/or strong leadership capabilities
What the job involves
- The AI Research Program Manager will report directly to the Director of Operations supporting a wide range of deliverables for the ops team and office of the Chief Scientist
- This person will allow our researchers to create the next wave of AI by proactively identifying obstacles before the arise and consistently looking for ways to improve processes
- Budget Management: work closely with the Director of Operations to manage the organization’s budget, ensuring accurate reporting and quarterly forecasting
- Data Strategy: work closely with researchers and senior leaders to understand what types of data will contribute to the org and company vision then operationalizing data acquisition from multiple sources
- Procurement Management: set up new vendors, manage contract negotiations, open POs and understand how all purchases relate to our overall organizational goals
- Organize & Present at Team Meetings: content and logistics planning for All Hands, Leadership Offsites, budget meetings, team meetings and V2MOM reviews. Present topics and lead sessions for areas you own
- Academic Partnerships and University Grants Programs: Work with research leads to identify how and which external research engagements can best deliver on the Research team’s goals through various forms of academic, industry and governmental initiatives
- Maintain Operational Excellence: through deep understanding of Salesforce policies and procedures for program execution and management including legal, ethics, security, procurement, finance, events and public relations
- Win as a Team: work closely with other members of the operations team on large scale projects and be willing to jump in wherever needed to support all ops team deliverables
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company values
- Trust - We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure
- Customer Success - So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success
- Innovation - Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage
- Equality - We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company
- Sustainability – We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
People progressing
Joined as Recruiting Director - Futureforce University Recruiting, EMEA, and was promoted to Senior Director - EMEA & LATAM Recruiting, Futureforce after 3 years, and then again to Senior Director - Recruiting after 2 years. Now serve as COO - Employee Success EMEA.
Salary benchmarks
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Diversity, Equity & Inclusion at Salesforce
- Our goals:
- 50% of our U.S. employees will be made up of underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans) by 2023
- Double the U.S. representation of Black leaders (VP+) and increase our representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) leaders by 50% by 2023
- 50% increase our U.S. representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) employees by 50% by 2023
- We’ve met our representation goal nearly a full year early – today, 50.7% of our U.S. employees are members of underrepresented groups
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