Issuer Account Manager, Kard
$80-100k
Depending on experience
Reward infrastructure for card issuers
Job no longer available
Reward infrastructure for card issuers
21-100 employees
Job no longer available
$80-100k
Depending on experience
21-100 employees
Company mission
To build the future of loyalty with a new reward as-a-service platform.
Role
Who you are
- 2+ years managing significant client relationships, ideally those with an integration involved
- Strong client presence — you're proactive in doing what it takes to deliver the best possible experience to our accounts, and you are comfortable running a call
- An intense desire to be an early employee — you want to build something from scratch, improve it along the way, and you don't need hand-holding
- Early stage startup experience
- Experience working with financial data or banking partners
What the job involves
- Kard is hiring an experienced Issuer Account Manager to own and nurture our issuer relationships
- This role will be given a lot of responsibility from the start, as our card issuer partnerships are the lifeblood of our business
- Managing the onboarding and ongoing relationships with all of our issuers — you'll be their go-to person for everyday needs
- Streamlining our processes across the board — our functions need to scale as our account list grows
- Providing thought leadership to our accounts (and sometimes to their accounts too) as we help them create meaningful rewards experiences
- Fully owning renewals, monthly financials, business review calls, and everything under the sun to keep the relationship healthy
- Helping us “land and expand” by proactively speaking to our accounts about new tools or packages that could benefit them
Our take
Credit card rewards often play a vital role in attracting new customers to a particular card over its competitors. But for newer fintech companies, setting up an attractive rewards program can be burdensome, requiring the issuer to negotiate with individual retail partners and manage the complexities of integration on a case-by-case basis.
Kard's platform enables businesses to create their own loyalty and rewards programs that are tailored to their specific needs and goals. Unlike other rewards platforms, Kard enables issuers to build unique rewards and loyalty experiences, making it easy for new issuers to mix and match from Kard's offerings and integrate those rewards into their own interface.
Kard is the first rewards platform that provides services to the entire spectrum of card issuers, and due to its innovative approach to the market, it has seen steady growth since its launch in 2020. Alongside its growth, Kard has secured funding from several investment organisations, including Trinity Capital in 2025. It plans to use this funding to accelerate hiring efforts and expand into new markets.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Feb 2020
$6m
LATE VC
Feb 2019
$5.8m
LATE VC
Total funding: $24.4m
Company benefits
- Open PTO
- Health, Vision, Dental Insurance
- Automatic 401k Contributions
- Personal Development Budget
- Three Team Offsites per Year
- Coworking Space Reimbursment
Company HQ
Civic Center, New York, NY
Leadership
Ben Mackinnon
(Founder & CEO)Previously worked as an Enterprise Sales Director at WorkMarket and as an Associate Director at Changing Our World.
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