Mid Market Customer Activation Manager, Ramp
Bill Pay Specialist
$142-216k
OTE
Salary dependent on US location. Salary may vary in further locations. 80/20 Split. + Offers Equity + Offers Commission
All-in-one financial operations platform
Be an early applicant
All-in-one financial operations platform
1001+ employees
Be an early applicant
$142-216k
OTE
Salary dependent on US location. Salary may vary in further locations. 80/20 Split. + Offers Equity + Offers Commission
1001+ employees
Company mission
To help finance teams build healthier businesses.
Role
Who you are
- Minimum 5 years of experience in customer success, account management, implementations, technical consulting, or product operations in a B2B organization
- Bill Pay / AP and/or Accounting implementation experience
- Experience with Accounting Systems (e.g., NetSuite, QuickBooks, Xero, Sage, ERP/AP modules)
- Experience collaborating with Product and Engineering partners to share feedback, troubleshoot issues, and design workarounds
- Strong desire to become a product expert; understanding not just how Ramp works, but why it was built the way it was, and communicating that effectively
- Curiosity and a hunger to learn, problem-solve, and troubleshoot complex issues
- Proven track record of exceeding quota or outperforming key metrics
- Ability to anticipate customer needs and position product solutions effectively
- Comfort using AI tools to streamline workflows and increase efficiency
- High adaptability and comfort in a fast-moving environment
What the job involves
- Mid-Market Bill Pay & Procurement Specialist Customer Activation Managers own the activation and expansion of existing Mid-Market customers using Ramp's Bill Pay and Procurement products
- You'll partner with Mid-Market customers (typically companies with 100 to 999 employees and $50M to $100M in annual revenue) to drive adoption of Ramp's AP Automation and Procurement tools across their organization
- As a member of this growing team, you'll help shape Ramp's Mid-Market expansion motion for Bill Pay & Procurement and play a direct role in accelerating customer adoption and business impact
- Become an expert in Ramp's Bill Pay and Procurement capabilities, including integrations, vendor onboarding, approval routing, purchase requests, invoice processing, and policy configuration
- Own a book of ~100 Mid-Market expansion opportunities and ensure customers are fully onboarded within 90 days and approximately five calls, with clear objectives, timelines, and action items throughout
- Work with customers to deeply understand their current AP and procurement workflows, pain points, and business priorities, tailoring your communication to the audience and connecting Ramp's value to what matters most to them
- Develop account strategies to drive product and spend adoption with limited guidance, building relationships across multiple contacts within each account and maintaining thorough SFDC notes
- Identify workarounds and resolve blockers independently to keep implementations on track, partnering with Product and Engineering to share targeted feedback and propose solutions
- Provide constructive feedback to peers, serve as an onboarding resource for new hires, and identify opportunities to improve team processes and tooling
- Use AI tools to streamline workflows, invest in your own development, and bring structured agendas to your 1:1s
Our take
Ramp provides companies with a dual offering of corporate cards and a spending management dashboard. The dashboard allows companies to oversee their costs, automate manual accounting practices, reimburse out-of-pocket spending, and earn cashback on financial outlays.
Founded in 2019 and coming out of stealth in 2020, the company quickly reached a valuation of a whopping $8.1B in early 2022 and hit $22.5B in 2025. Its clients include several big-name companies including fast-growth health tech startup Ro, Planned Parenthood, and Truebill. 90% of its customers have made the switch from legacy players such as Expensify and Concur, showing that Ramp provides real customer value.
The team that built Ramp is the same one that launched the automated price tracking company Paribus before selling it to Capital One. It is now focused on scoping out more M&A opportunities and boosting its headcount to support investing in its software and going into new verticals.
Freddie
Company Specialist at Welcome to the Jungle
Insights
77% employee growth in 12 months
Company
Funding (last 2 of 12 rounds)
Nov 2025
$300m
GROWTH EQUITY VC
Jul 2025
$500m
SERIES E
Total funding: $2.1bn
Company benefits
- Comprehensive medical, dental, and vision insurance
- One Medical Membership
- 401(k) including an employer match
- Unlimited PTO
- Parental leave
- Monthly wellness stipend
- WFH stipend
- Relocation support to move to NYC
- Pet Insurance
Company HQ
Ukrainian Village, New York, NY
Leadership
Eric Glyman
(Co-Founder & CEO)Studied Economics at Harvard. Was a Trustee at Global China Connection for over 5 years, and then became a Financial Analyst working at Millstein & Co. Co-founded Paribus, which became Capital One.
Karim Atiyeh
(Co-Founder & CTO)Studied Computer Science at Harvard, and became a Teaching Fellow. Worked in PowerPoint and Excel at Oliver Wyman. Became an Advisor at One Zero Capital. Founded and served as CTO to Paribus, later sold to Capital One.
Gene Lee
(Co-Founder)Studied at and became a Research Assistant at the University of Chicago. Was a Marketing Contractor at AdBlock and worked as a Software Engineer at BTCjam. Worked again as a Software Engineer at Paribus and then became Senior Engineering Manager at Capital One.
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