Consumer Protection Compliance Program Lead, Block
$152.7-225k
Salary is dependent on location. This role is also eligible to participate in Block's equity plan and may be eligible for a sign-on bonus
Financial services ecosystem
Job no longer available
Financial services ecosystem
1001+ employees
Job no longer available
$152.7-225k
Salary is dependent on location. This role is also eligible to participate in Block's equity plan and may be eligible for a sign-on bonus
1001+ employees
Company mission
To create better tools to help everyone access the economy.
Role
Who you are
- The ability to summarize observations and present to peers and senior management
- Understanding of complex concepts, including global business and regulatory matters
- Expertise in delivering high-quality work products
- Experience shaping, and implementing important programs that provide creative solutions to business, compliance, and technology-related goals
- Excellent team management skills and leadership qualities, with the ability to resolve conflicting situations
- 10+ years of experience in compliance or risk management in the financial services industry
- Experience with Consumer Finance Protection Bureau (CFPB)
What the job involves
- As a part of Square’s Compliance team you will have a primary focus on consumer protection compliance matters related to payments and the Block brand
- Responsibilities of the role include supporting the development of new products by providing compliance guidance to assist the business with establishing product functionality and operational processes for both new product development and existing products
- You will report to the Chief Compliance Officer, Square
- Provide guidance and approval on new product and feature development
- Maintain Compliance oversight of product and process change management, and operations related contact centers, fraud servicing and transactional disputes
- Represent Compliance in multiple business and control function meetings
- Analyze regulatory changes and create solutions to new regulatory developments
- Determine compliance testing requirements and methods related to our products
- Provide guidance and approval for compliance policies, procedures, training, and marketing materials
- Oversee the resolution of identified issues as part of the issues management process
- Assist in preparing for reviews by regulatory agencies, examiners, and internal auditors
- Navigate compliance related inquiries and assist with action plans created as a result of examinations, audits, or internal testing
- Work with the business to identify potential issues, trends and new risks
Our take
Block is a financial services technology company comprising of Square, Cash App, Spiral, TIDAL, and TBD. Its biggest brand, Square, offers hardware and software for small to medium-sized businesses enabling them to manage the entire payment lifecycle. It functions similarly to Shopify and Stripe, but has paired online payment processing with physical devices such as registers, payment terminals, and mobile card readers.
The business was originally founded as Square in 2009 by Jack Dorsey of Twitter fame. Already well-established with SMEs all over the globe, Square has significantly benefited from the increased demand for mobile payment systems. Its order management feature remains a go-to tool for small businesses that otherwise didn't have the proper infrastructure in place when demand for home delivery surged.
Square rebranded as Block in December 2021, with the Square brand name remaining in place for their seller business. The company has since come under fire for its security practices, facing lawsuits in relation to a major breach of CashApp user data, and in 2024 announced plans to reduce its workforce in order to cut costs. Despite these setbacks, there is every chance the business will move past this, though it may take some time to rebuild trust in its product.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Company benefits
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Retirement Plans including company match
- Employee Stock Purchase Program
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off (including 12 paid holidays)
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Learning and Development resources
- Paid Life insurance, AD&D, and disability benefits
Company HQ
SoMa, San Francisco, CA
Leadership
Jack Dorsey
(CEO)Having studied at and dropped out of New York University, Jack founded Twitter in March 2006, where he has served as CEO since. He co-founded Square with Jim in February 2009, and has remained its CEO ever since.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job