PSA Service Sales Representative, Johnson Controls

• Degree or equivalent work experience, typically 5 years
• At least 5 years of B2B sales experience with a proven track record
• Experience selling a service, intangible, or technical product
• Experience prospecting, qualifying, solution selling, and closing deals
• Ability to work in a matrix environment with minimal direction and meet quota-based performance expectations
• Strong professional communication, interpersonal, and time management skills
• Proficiency with personal computers, including Windows and Oracle systems
• Ability and willingness to work as a teammate and collaborate well with others

Desirable

• We are seeking a Service Sales Representative to promote and sell service agreements for commercial building systems products, including fire alarm, suppression, sprinkler, security, sound, communication, and inspectionS
• In this role, you will build customer relationships, develop opportunities, and support the sales process from prospecting through contract close and ongoing account service
• Promote and sell service agreements for commercial building systems to an assigned customer base
• Establish contact with prospects, qualify potential buyers, and follow up on leads using planned sales activities and marketing strategies
• Develop a positive ongoing relationship with customers to understand needs and support long-term retention
• Create sales strategies that align Johnson Controls service offerings with customer requirements and decision drivers
• Close sufficient sales to meet sales plan objectives and maintain an active proposal backlog
• Conduct building surveys to support estimate development and proposal accuracy
• Maintain accurate and complete records of all sales-related activities
• Submit sales reports, expenses, competitive activity, and correspondence accurately and on time
• Support the service department by generating leads for service or equipment and device upgrades
• Collaborate with service, technical, design engineering, support, and management teams to deliver a strong customer experience
• How You Will Do It :
• You will work with discipline and accountability by managing your pipeline, following through on commitments, and keeping records, reporting, and customer communication current
• You will stay close to the customer’s work by listening carefully, conducting building surveys, and aligning service solutions to real operational needs
• You will prospect with consistency by scheduling sales calls, following up on leads, and using approved marketing strategies to uncover new opportunities
• You will improve outcomes through candor and problem-solving by reviewing competitive activity, refining your approach, and identifying service or upgrade opportunities
• You will win as one team by working closely with internal partners to remove obstacles for customers and support long-term service success