UX Writer, Goodnotes

• Around 5 years of content design or UX writing experience, preferably in software design
• Experience working on cross-platform (iOS, Android, desktop) products
• Experience working on products that in appear in different markets, cultures, and languages
• Sharp, clear, and concise writing with the ability to adapt style and tone to different contexts
• Skills in refining and updating content design guidelines to ensure consistency and quality
• Competence in developing and implementing content strategies that are aligned with business objectives and user needs
• Capability to conduct thorough content design audits to identify discrepancies and areas for improvement
• Knowledge of best practices for accessibility, ensuring that our product is usable by everyone
• Experience in ideating and iterating on user journeys and design systems
• Ability to work independently and proactively
• Be proficient in incorporating ongoing feedback into design refinements
• Experience working with designers, researchers, product managers, and engineers to ensure that design solutions are effectively translated into the design process
• Ability to consider existing insights, technical limitations, business requirements, and platform-specific needs to create solutions
• Even if you don’t meet all the criteria listed above, we would still love to hear from you! Goodnotes places a lot of value on learning and development and will support your growth if needed

Desirable

• You’ll join our Design team, reporting directly into Head of Design, and collaborate across multiple teams
• You’ll support our content design / UX writing function as an essential part of our product development and design processes
• In collaboration with product managers, designers, researchers, and the marketing team, your role will be to craft clear, concise, and engaging content that enhances the intuitive and engaging experience of our products
• This is the role for you, if you’re excited to work on the things listed below:
• Create design solutions to solve user problems, enhance the user experience, and achieve business goals
• Write user-facing copy that helps people understand our features and get the most out of Goodnotes
• Help us come up with new names and terms for products and tools
• Refine and update content design guidelines
• Develop and implement content strategies that align with business goals and user needs
• Manage multiple projects and deadlines efficiently, often with varying scopes and timelines

• Introductory Call: A conversation with our talent acquisition team to learn more about your background, goals, and motivation to join Goodnotes
• Hiring Manager Interview: A one-hour portfolio walkthrough with the Hiring Manager to discuss your experience, design approach, and impact
• Thinking Together Session: A 90-minute collaborative design session focused on workflows and how we can solve complex problems together
• Panel Interview: A conversation with cross-functional partners to assess alignment, communication, and problem-solving across disciplines