Core Client Support Executive, FYXER

Salary not provided

£10 - £19/hour (according to skills, level and experience)

Mid and Senior level

Remote from Europe, UK

More information about location

Virtual Executive Business Support

Job no longer available

Virtual Executive Business Support

21-100 employees

B2BLogisticsProductivityOfficeCommunicationSaaS

Job no longer available

Salary not provided

£10 - £19/hour (according to skills, level and experience)

Mid and Senior level

Remote from Europe, UK

More information about location

21-100 employees

B2BLogisticsProductivityOfficeCommunicationSaaS

Company mission

To combine great people and technology to give business leaders time to focus on what matters.

Job

Company

Role

Who you are

Typical experience is 3- 5 years in a fast paced business support role
1 plus year PA/EA experience (desirable)
1 plus year admin or research based experience (desirable)
Excellent proactive communications skills
The ability to forge good working relationships with a variety of different personalities
Willingness to work across different sectors and business arenas
The ability to execute tasks without direction
The urge to always strive for improvement
Technologically savvy
Organised and effective time manager
Positive attitude towards remote work
Comfortable working in a fast paced ever-evolving environment
Juggle workloads and changing priorities
Detail-oriented and organised
Demonstrate confidence and assertiveness when working with clients and within industry sectors that are unfamiliar
Empathetic to the perspective of others
Flexibility to work remotely in a similar time zone to the UK (GMT +/- 2 hours)
We're looking for individuals that have flexibility to commit to a minimum of 100 hours/month

What the job involves

You ensure our client needs/requirements always come first
You follow FYXERs ‘Client Etiquette’ procedure
You are a team player
You support a portfolio of clients
You deliver exceptional service
You’re technological savvy or willing to learn as you’ll be using ours, and our client's systems
You can adapt your approach, and think creatively when a client needs a problem solving fast
You are proactive and you thrive in a fast paced environment
You demonstrate excellent attention to detail and deliver high quality work within the required timeframes
You are organised and proactive
You keep excellent time management
You execute tasks autonomously
You understand and remain up to date with FYXER policies and processes
Your communication skills are clear, well-presented and thoughtful, both verbal and written
You have a professional approach and ability to handle sensitive information confidentially
You work effectively under pressure and to strict deadlines, prioritising with a flexible approach

Our take

SME’s and entrepreneurs in the tech sector may not want to employ an Executive Assistant full time because of the cost and time associated with sourcing, hiring & training them. Fyxer has identified this gap in the market and solves this problem with their Virtual Assistant service model.

Whilst their Virtual Assistants ("Fyxers") are able to work remotely, managing up to three clients at a time, companies are able to pay only for the assistance needed, reducing the cost by at least 50%. Moreover, Fyxer boosts efficiency through matching Virtual Assistants specifically to clients needs.

They have already worked with companies such as Secret Escapes, Multiple and ClearScore. The demand for Virtual Assistants is continuing to rise, as more and more companies are looking to outsource these digital workers.

Freddie

Company Specialist at Welcome to the Jungle

Insights

3% employee growth in 12 months

Glassdoor (3.7)

Company

Company benefits

Competitive salary
Continuous support
Access to a companywide bonus scheme
Regular recognition vouchers
Virtual wellbeing sessions
Work from home opportunities

Company HQ

Marylebone, London, UK

Leadership

Richard Hollingsworth

(CEO)

Background in business development at trading firm Bull Moose Derivatives.

Archie Hollingsworth

(CRO)

Former Director at family-run mobile catering business Chorizo Express.

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