Product Manager, Better.co.uk
Operations Team
2-5 days a week in office
Digital mortgage broker
Job no longer available
Digital mortgage broker
201-500 employees
Job no longer available
2-5 days a week in office
201-500 employees
Company mission
To help first-time buyers and existing homeowners save time and money securing a great-value mortgage online.
Role
Who you are
- You have exceptional communication skills
- You are able to present a compelling story and justify your approach coherently
- You can tailor the detail to your audience and are as comfortable speaking with an engineer as you are with a compliance manager
- You have experience working with senior stakeholders
- You recognise the value of their experience, but you are also comfortable challenging their approach and sharing your own opinion
- You are data-driven
- You can effectively prioritise initiatives for driving customer value, and get the entire company behind you
- You recognise that numbers are the best way to do this and are rigorous about measuring impact
- You are customer obsessed
- You love working closely with the end users of your product and recognise their feedback is your most valuable asset
- You value simplicity in design approach and absolutely hate interfaces that leave you confused
- You have a keen eye for detail
- You love to understand how things work and challenge the elements that don’t make sense to you
- You focus on identifying the root-cause of an issue and use data to drive decisions, rather than focusing on who shouts the loudest
- You have a strong bias for action and love getting things done
- You thrive in a fast-paced environment and are comfortable taking ownership of new problems as they arise
- You have 1 - 2 years experience as a product manager or experience managing large, multi-stakeholder projects
What the job involves
- Own our internal operational systems and CRM, defining the roadmap and prioritising product enhancements as you see fit
- Work closely with senior management across Operations, Support, Compliance and Lending
- Work closely with internal customers to collect feedback and identify pain-points within the existing operational tools
- Hold accountability for improving our mortgage submissions per advisor and other efficiency metrics linked to cost of sale
- Collaborate with your engineering lead to design sprint plans and ensure delivery targets are met
- Leverage UX resources to improve product workflows and deliver greater value to internal customers
- Make “build" versus “buy” product decisions and act as an industry expert on the latest fintech innovations
Salary benchmarks
Our take
Access to mortgages was historically controlled by mortgage brokers who acted as gatekeepers to the mortgage market. It's a big market, with mortgages worth almost £3 trillion. This is changing with the rise of online brokers, who are bringing innovation to this previously undisrupted market.
Founded in 2015, Better.co.uk (formerly known as Trussle) is the UK's first digital mortgage and insurance broker providing high-quality, independent advice to customers who are looking to buy a home or refinance an existing mortgage.
In 2021, the American-based digital homeownership platform Better HoldCo, Inc. acquired Trussle. This acquisition enabled Better to more effectively enter the UK mortgage market with an experienced management team, local knowledge and foundational mortgage technology for the UK.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2020
$9.8m
SERIES C
May 2018
$18.1m
SERIES B
Total funding: $35.3m
Company benefits
- Celebrate the big day with an extra day off, on us
- De-stress with free mental health coaching, meditation classes, and boxing in the park
- Spread out the cost of annual travel with an interest-free season ticket loan
- A weekly £30 Deliveroo allowance to spend as you wish!
- Develop or invest in a new skill with an annual five days and £500 budget
- Live your best life with a competitive salary and a generous pension
Company HQ
City of London, London, UK
Leadership
Ian Larkin
(CEO, not founder)They have held senior roles at Lloyds, Virgin Money, McKinsey and Accenture, and most recently were the CEO of Target Group. They are a qualified accountant, hold an Insead MBA, and graduated as a biochemical engineer from University College Dublin.UK, and were shortlisted for Business Leader at the British Mortgage Awards in 2019.
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