Principal Product Manager, HealthJoy
$150-180k
Health benefits platform for employers
Open for applications
Health benefits platform for employers
201-500 employees
Open for applications
$150-180k
201-500 employees
Company mission
To simplify the healthcare experience by removing the complexity from being healthy and well.
Role
Who you are
- Experience: 7+ years of product management experience, preferably in the healthcare or health technology industry
- Domain Knowledge: Strong understanding of healthcare benefits, provider networks, claims data and the dynamics of healthcare costs. Experience working with or for benefits brokers, consultants, or health plans is highly desirable
- Third-Party Expertise: Proven experience in managing and integrating with third-party vendors, with the ability to maintain ongoing technical and business relationships
- Data-Driven: Demonstrated ability to use data to inform product decisions and measure success
- Communication: Excellent communication skills with the ability to articulate complex concepts to both technical and non-technical audiences, including external partners
- Problem-Solver: A resourceful, creative, and proactive problem-solver who can navigate ambiguity and complexity in a fast-paced environment
What the job involves
- We are seeking a Principal Product Manager to lead the strategy and execution for our steerage solutions
- This role is unique in its focus on developing steerage destinations that align with our Broker Partner strategy
- You will be responsible for creating and managing a portfolio of high-value providers, services, and point solutions that our Broker Partners can leverage to create superior benefits packages for their clients
- This includes managing and maintaining any vendor integrations as well as vetting new steerage opportunities that come through our Broker Partners
- You will work closely with cross-functional teams and external third-party vendors to optimize our steerage programs, driving significant cost savings for our clients and improving care quality for our members
- Product Strategy: Define and own the product roadmap for our steerage solutions, with a specific focus on opportunities that enhance our value proposition to Broker Partners and their clients. Develop a clear vision and strategy for identifying and prioritizing high-impact steerage destinations
- Broker Partnership Alignment: Collaborate directly with our Broker Partner team to understand their needs and market demands. Proactively identify and vet new steerage opportunities that can be delivered through our Broker Partners, ensuring they align with our overall business strategy
- Vendor Management & Integration: Manage relationships with third-party vendors, including health systems, claims data vendors, specialty networks, and digital health companies. This includes not only evaluating potential partners and negotiating contracts but also taking on the responsibility for managing and maintaining existing vendor integrations
- Optimize utilization funnels: You'll use your expertise to identify and implement strategies that increase revenue and reduce costs. This includes closely monitoring key metrics, such as conversion rates and user drop-off points, and using these insights to make data-driven decisions that will boost user engagement and business value
- Feature Development: Lead the product development lifecycle from ideation to launch for new steerage features and destinations. Write detailed product requirements, user stories, and acceptance criteria
- Data Analysis: Use data to measure the effectiveness of the point solutions. Analyze key performance indicators (KPIs) such as steerage rates, utilization, cost savings, and member engagement to inform product decisions and identify new opportunities
- Stakeholder Collaboration: Work with internal teams, including Engineering, Design, Data Science, Marketing, and Sales, to ensure alignment and successful execution of the product roadmap. Serve as the subject matter expert for steerage solutions
- Market Research: Stay current on market trends, competitive landscapes, and regulatory changes in healthcare benefits navigation and steerage, particularly as they relate to the broker and benefits consultant channel
- Leverage AI: Work closely with our AI & Steerage Engine teams to enhance the user experience and drive business growth
Our take
Although shopping around for a car or mortgage is standard practice, when it comes to medical procedures, people often take what they are given. HealthJoy is a company that helps employees shop around for the most cost-effective healthcare options, then rewards these employees when they take the lower-cost option.
The HealthJoy benefits experience platform combines a chatbot with artificial intelligence along with human input to settle on the most affordable available treatment for employee. Savings are then shared with the employee via a savings account or gift card. HealthJoy focuses on providing its services to larger companies, with tens of thousands of users, but has expressed intentions to work with small and medium-sized businesses in the future.
As healthcare costs continue to rise, HealthJoy is ready for continued success by helping employers manage expenses and improve employee care. With a strong track record and strategic partnerships, the company is set to deliver lasting value as demand for affordable, high-quality care grows.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Oct 2022
$60m
SERIES D
Feb 2020
$30m
SERIES C
Total funding: $108.5m
Company benefits
- Remote Work: Being a remote-first company, we give new employees a remote work stipend to ensure you can work comfortably from home
- Health & Wellness: We offer healthcare benefits including medical, dental, vision, therapy, HSA contribution match, EAP, telemedicine, virtual exercise therapy, and disability
- Company Events: We provide our employees with virtual-lunch-and-learns, virtual coffee chats, happy hours, and quarterly team activities
- Financial Wellness: We offer equity with our Stock Option Distribution Policy, 401k match, and an employee referral bonus program
- Recharge: HealthJoy provides employees the freedom they need to balance the responsibilities of both their work and home lives. We offer flexible PTO, paid holidays, parental leave, and more
Company HQ
River North, Chicago, IL
Leadership
Justin Holland
(Co-Founder & CEO)Having studied at MIT, they co-founded FreeCause in 2006 and OpenInstall in January 2011. They then spent 1 year as VP Platform at AVG before founding HealthJoy as CEO in March 2014.
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