Senior Manager of Strategy Operations, Justworks
Marketing
$175.5-201.8k
2+ days a week in office
Business operations platform
Open for applications
Business operations platform
1001+ employees
Open for applications
$175.5-201.8k
2+ days a week in office
1001+ employees
Company mission
Justworks' mission is to help entrepreneurs and businesses grow with confidence.
Role
Who you are
- You excel at translating strategy into the operating models, rituals, and decision mechanisms that enable a high-performing, scaled marketing engine
- You thrive in transformation environments where the team is redefining how it works, building new capabilities, and shifting toward greater precision, alignment, and impact
- You combine strategic insight with operational discipline and bring clarity to complex, cross-functional challenges
- The right candidate for this role will combine skills in strategic planning, operations and program management, executive communications, and systems thinking to help the company scale and execute on our highest priority initiatives
- Minimum of 7 years of professional experience, ideally in marketing strategy, program/project management, strategy operations, and/or consulting
- Minimum of 3 years of progressive leadership experience required
- Record of exceptional performance and demonstrated excellence in leadership of cross-functional projects
- Demonstrated ability and experience to influence, develop productive working relationships with executives, and successfully deliver strategic and high-impact initiatives
- Demonstrated ability to succeed and thrive in an entrepreneurial environment and not be hindered by ambiguity or competing priorities
- Strong analytical and communication skills
- Passionate about solving complex problems. Will rely on business acumen, strategic mindset, systems thinking, and underlying data to help steer conversations and decision-making
- Strong sense of ownership, ability to proactively remove obstacles, and willingness to go above and beyond to chase down loose ends that lead to outstanding results
- Focus on results and outcome, not just process. Have experience establishing processes that are appropriate and effective
- Creative problem solver, effective negotiator, and results-oriented team player
- Unquestionable professional ethics, strong judgment, trustworthiness, and commitment to excellence
What the job involves
- Reporting to the CMO, the Senior Manager, Strategy Operations - Marketing is a systems thinker, operator, and strategic integrator who elevates the capacity of the CMO and the entire Marketing organization
- Architect, evolve, and institutionalize Marketing’s operating system – planning rhythms, priority-setting mechanisms, team rituals, and performance feedback loops in line with enterprise standards
- Build Marketing systems that integrate strategy, execution, and measurement across Brand, Growth, Communications, Lifecycle, and Product Marketing
- Build cross-functional systems that drive alignment and influence execution between Marketing and Product, Revenue, and Finance
- Enhance transparency and accountability through clear decision rights, reporting models, and cross-functional interfaces
- Ensure Marketing is aligned with enterprise-level operating forums and strategic priorities
- Drive mission-critical, cross-functional programs tied to the CMO’s top priorities - spanning product, revenue, analytics, finance, and customer operations
- Stand up new capabilities, systems, or processes that enable scale (e.g., data infrastructure, cross-functional planning, AI adoption, measurement frameworks)
- Lead ambiguous, high-impact initiatives that have no clear home, mobilizing teams toward outcomes
- Serve as the integrator and orchestrator when Marketing’s work spans multiple business-critical dependencies
- Translate the CMO’s strategic intent into crisp narratives, operating principles, and decision frameworks that elevate understanding and alignment across Marketing and the company
- Coach Marketing leaders and managers on operating excellence, systems thinking, and strategic clarity
- Bring structure to ambiguity, enabling faster, higher-quality executive decision-making
- Strengthen organizational performance by embedding norms of focus, clarity, accountability, and continuous improvement
- As a Senior Manager, Strategy Operations - Marketing, how results are achieved is paramount for your success and ultimately result in our success as an organization
- In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:
- Business Insight - applying knowledge of business and the marketplace to advance the organization’s goals
- Strategic Mindset - anticipates future trends and implications accurately; articulates credible pictures and visions of possibilities that will create sustainable value
- Plans and Aligns - breaks down objectives into appropriate initiatives and actions; stages activities with relevant milestones and schedules
- Initiative and Motivation - identifying what needs to be done and doing it before being asked or before the situation requires it
- Teamwork and Communication: Putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism
Our take
Justworks operates in an increasingly crowded space of all-in-one business operation suites, that include tools like human resources, payroll, employee management, benefits, and others that businesses critically need to operate as they scale.
Globally, human resource management has become an extremely fertile field, worth over $20 billion annually and predicted to grow to over $50 billion annually by 2030 - creating great opportunity for Justworks to continue to grow. The company is regarded as a market leader, but does see competition in the shape of Paychex Flex, Rippling, Paylocity, and TriNet, among others.
Solutions delivered by Justworks have proven to be extremely popular with SMEs, and this has not gone unnoticed by investors, with the company picking up exceptional amounts of funding. Justworks is known to have sights on going public, though action towards this end has been delayed until global mass-market conditions have settled from a period of volatility. However, the company's 2024 acquisition of the international employment-of-record (EOR) company Via is a promising sign of it's continued strength.
Steph
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Nov 2023
$16.9m
LATE VC
Jan 2020
$50m
SERIES E
Total funding: $159.9m
Company benefits
- Paid volunteer work.
- Paid parental leave.
- Work from home opportunities.
- Medical, dental, and vision insurance, plus access to One Medical, Kindbody, and Teladoc.
- Premium access to Headspace, ClassPass stipends, and webinars to support your overall wellness on topics like nutrition, budgeting, mindfulness, and more.
- All Justworks offers include equity, and Justworkers can continue to earn more over time with promotions and tenure.
- Extensive learning & development opportunities through workshops, ExecOnline, Udemy, and BetterUp coaching.
- Engineering Apprenticeship program that supports internal movement and growth
Company HQ
Fulton Ferry District, NY
Leadership
Isaac Oates
(Founder & Directive)Experience as a Senior Product Manager at Amazon before founding Adtuitive and serving as COO for a year. Left this position to spend 3 years as a VP at Etsy, before founding Justworks.
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