Senior Billing Analyst, Everlaw
$111-140k
+ Equity Program
More information about location
2 days a week in office (Oakland, CA)
Unified platform for e-discovery and litigation
Be an early applicant
Unified platform for e-discovery and litigation
201-500 employees
Be an early applicant
$111-140k
+ Equity Program
More information about location
2 days a week in office (Oakland, CA)
201-500 employees
Company mission
To promote justice by illuminating truth.
Role
Who you are
- You are detail-oriented, process-driven, and passionate about creating streamlined billing operations that enhance both internal processes and customer experience
- The ideal candidate will have strong experience in SaaS billing operations, system implementations, and cross-functional collaboration
- 4-6 years of experience in billing operations, with at least 2 years in SaaS or subscription-based businesses
- Bachelor's degree in Accounting, Finance, Business, or related field
Desirable
- Solid understanding of SaaS business models, subscription billing, and revenue recognition basics
- Strong experience with billing systems implementation
- Advanced Excel skills and experience with data analysis and reporting
- Experience with Salesforce and NetSuite preferred
- Strong analytical and problem-solving skills with attention to detail
- Excellent communication skills for customer interactions and cross-functional collaboration
- Experience with usage-based or consumption billing models
- Background in high-growth SaaS environments
- Familiarity with ASC 606 revenue recognition principles
- Previous experience supporting external financial audits
What the job involves
- We are seeking a Senior Billing Analyst to join our Revenue Accounting Team, reporting to the Revenue Accounting Manager
- This role will manage end-to-end billing processes, ensuring accurate and timely customer billing and providing clean data for revenue recognition processes
- Initially, you’ll support the implementation of our new billing system and Q2C project while maintaining the current billing system, before transitioning to full ownership of ongoing billing operations
- You'll work closely with our Revenue Accounting Manager and Director of Revenue Accounting to optimize billing processes and support the broader finance function
- As the Senior Billing Analyst, you will be responsible for maintaining billing accuracy and efficiency across our customer base while supporting critical system implementations
- They should be comfortable managing complex billing scenarios and working with multiple stakeholders to resolve billing issues quickly and effectively
- This position offers significant growth potential for someone who thrives in building and optimizing billing processes in a fast-paced SaaS environment
- Own end-to-end billing operations including invoice generation, billing schedules, and customer billing inquiries
- Manage complex SaaS billing scenarios including usage-based billing, multi-year contracts, contract amendments, proration calculations, and billing adjustments
- Develop and maintain standard operating procedures, billing controls, and process documentation
- Ensure billing data accuracy and completeness for downstream revenue accounting processes
- Handle billing dispute resolution and work with Customer Success on billing-related customer issues
- Process billing credits and support collections team as appropriate
- Support billing system implementation by providing billing expertise, process requirements, and testing support
- Partner with Revenue Accounting team to support month-end close processes
- Assist with external audits by providing billing documentation and process walkthroughs
Our take
Everlaw builds technology to help corporations, law firms and government entities solve the toughest problems in the legal industry. The company's platform includes features to help speed up legal work, freeing up time to be spent on more value-add activities. Everlaw’s clients include 8 of the top 10 class action firms in the US and is used by state attorneys general in every state in the US.
The legaltech space is growing fast. It's a big industry where a lot of money is spent, but it has been largely untouched by technology until recently, leaving a big opportunity. The company expanded to Australia and New Zealand following a partnership with Australian e-discovery provider Adio.
Everlaw has also been testing ChatGPT since it launched as it has accelerated development and integration of of generative AI. The company is also pursuing growth for its Everlaw for Good Program, seen at the 2024 Equal Justice Conference in Detroit, appointing its first program director, enhancing its generative AI offerings, and increasing investment to dismantle barriers to justice for low-income Americans and marginalised communities in need of legal representation.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Nov 2021
$202m
SERIES D
Mar 2020
$62m
SERIES C
Total funding: $298.6m
Company benefits
- Mind & Body - Everlaw cares about the whole person, and that is underscored by our health care plan. Everlaw offers employees and their dependents private health insurance which covers 100% of employee health insurance premiums and 60% of dependent premiums.
- Investing in Your Future - Everlaw believes in building for the long-term – for both our product and our employees. Everlaw enrolls employees in a pension fund upon hire where employees contribute 4% of their salary with a company match of 4%. An additional 1% comes from the UK government in the form of tax relief.
- Family Bonding - Everlaw supports growing families by ensuring employees receive 100% of their salary for up to 10 weeks for family-bonding leave, in addition to 8 weeks of fully paid leave for birthing parents.
- Everlawlidays and More - When you have a group of highly skilled, highly driven truth-finders, it’s important to build in breaks for recharging. Everlaw offers employees 20 days of paid holiday per calendar year in addition to the eight public holidays in England and Wales. Everlaw also recognises four ‘Everlawlidays’ that are designated days off for the whole company. Upon their fourth work anniversary, employees are upgraded to 23 days of holiday and to 27 days on their seventh work anniversary.
- On-Site Lunches and Snacks - Enjoy delicious daily catered lunches and sample the rotating snack and beverage selections in our London office.
- Never Stop Learning - We are committed to Everlawyers’ professional growth and encourage employees to pursue the right learning and development opportunities for wherever they are in their journey. With an annual Learning & Development stipend of £1,600, Everlawyers can attend conferences, obtain certifications, join classes and meet with career coaches.
- Giving Back - We are committed to supporting our local communities so we build in time for you to give back. In addition to time off for company-sponsored volunteer events, employees get four paid hours per quarter to volunteer at any charity recognised by the HMRC.
- Creating Community - Everlaw is filled with empowered, passionate problem solvers who like to have fun. From team dinners to holiday parties, Everlaw hosts optional company-wide bonding events regularly. Additionally, each department is given a monthly budget for activities and events planned by you and your colleagues. Events have included go-karting, escape rooms, trapeze classes and intramural sports.
Company HQ
Downtown, Oakland, CA
Leadership
AJ Shankar
(CEO)Previously a Senior Software Engineer at TheFind (acquired by Facebook).
Salary benchmarks
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