Principal Product Security Strategist, ServiceNow
Risk, SEC-OPS
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
- Be familiar with cloud platforms, enterprise security maturity models and Agile SDLC, as many customers deploy our solutions across platforms including ServiceNow, AWS, GCP, and Azure
- Influence and lead without direct authority, aligning diverse teams towards common goals
- Be familiar with tools like PowerPoint, video creation/editing, Power BI and others for analyzing data related to project performance
- Inspire and lead teams without direct authority and be comfortable working in dynamic, fast-paced environments
- Have extensive experience in security, ServiceNow, program & product management, and marketing
- Possess strong prioritization skills and the discipline to focus on high-impact activities
- Have experience defining and capturing product requirements, converting them to stories, and transforming them into customer-valued guidance and content
- Have a deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions
What the job involves
- The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers
- We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact
- Define and execute the NoN security strategy and roadmap, ensuring the implementation of new products or major changes in our Security Operations solution team to create stories to meet the needs of our customers
- Work closely with the BU, SSO dev, and Security sales teams to deliver security solutions, and with security teams to ensure we are the best users of our own products, including Sec-Ops, IRM, and data protection products
- Conduct market research and engage with sales and customers to understand their needs, workflows, and pain points, informing product decisions and creating a competitive framework
- Develop and deliver NoN Security, Data Protection and Risk stories, sales assets, and enablement that helps drive Security revenue based on our implementation and enhancements
- Act as the SME, providing demonstrations, speaking engagements, and enablement of others in SSO and Sales
- Communicate critical messages and engage with diverse functional stakeholders throughout the story and family and store release lifecycle
- Manage relationships with internal and external stakeholders, ensuring clear communication regarding program progress, risks, and outcomes
- Lead efforts across different groups of team members and influence both inside and outside your team
- Act as a spokesperson for ServiceNow Security and Data protection products and solutions to internal and external audiences, including sales kickoff, sales training, executive briefing center, Knowledge, events, webinars, industry conferences, and analyst briefings
- Possess strong written and verbal communication skills to effectively convey the product vision, write user stories, and interact with stakeholders
- Manage multiple, complex, interrelated projects and programs with tight deadlines and cross-team dependencies and create and manage project roadmaps to ensure alignment with the company's objectives and priorities
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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