Account Manager, Wonderschool
Marketplace for child care
Job no longer available
Marketplace for child care
101-200 employees
Job no longer available
101-200 employees
Company mission
To ensure every child has access to early education that helps them realize their potential.
Role
Who you are
- Operational excellence
- Solution mindset
- Thrive in a fast paced environment and able to navigate changing priorities and ambiguities
- Experience communicating with users, other technical teams, and management to collect requirements, evaluate alternatives, and develop processes and tools as needed to support the organization
- Proven track record of managing complex projects with multiple stakeholders. Project management certification is a plus!
- Experience with leading virtual and in-person cross-functional meetings.
- Ability to build authentic relationships with customers and translate their needs into action plans
- Ability to influence team members and drive results without being their direct manager (lead without authority)
- Excellent communication skills with stakeholders, peers and executives, with the ability to adapt your communication style to different audiences, and the ability to generate and communicate meaningful metrics representing end-user experiences
- Proficiency in composing concise, accurate, and appropriately targeted data-centric presentations
- Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
What the job involves
- Account Managers support our partnerships to provide child care tools, research, and creation of new programs
- The Account Manager will lead the implementation of our contract, coordinate and collaborate with multiple partners, and manage multiple work streams to achieve contract goals
- Own successful implementation of multiple partnerships
- Be the trailblazer, innovate, move quickly, and aspire to exceed expectations
- Own relationship with operational stakeholders and lead implementation of contract commitments, with the ultimate goal of outperforming to support our sales team with renewal and expansion of the contract
- Collaborate with internal and external cross-functional partners to drive creative problem-solving, achieve key outcomes, and deliver expected materials in a timely manner
- Define, plan, control, deliver and measure a project with growing scope and complexity
- Communicate updates and changes to project scope, project schedule, and project cost to partners
- Track data on project progress and report to internal and external partners, with the ability to strategically influence others leveraging data
- Drive relationships with local and state level operational partners, leading and attending meetings and events as necessary with the ability to influence adoption of innovative business practices
- Develop fluency in our products to be able to proactively spread awareness, adoption, and buy-in for our solutions and collaborate with our internal Product team to integrate customer feedback
- Forge strategic relationships with community organizations that are aligned with our mission to more effectively drive awareness, adoption, and engagement across the region
- Travel up to 20% of the time
Our take
Wonderschool is a digital platform that enables parents and families to identify and connect with programs and preschools for infants and toddlers. The app has a huge database of potential providers, and uses intelligent software to identify the best child care and microschools for children.
This is an important service, as there are problems at both ends of the pipeline. Educators and carers are often paid insufficiently, while many parents struggle to find suitable education programs for their children. Wonderschool promises to solve those problems, while also providing a bespoke service that ensures that children get the care that they really require.
The childcare management platform has been instrumental in improving the quality and accessibility of care to children, as well as increasing the salaries of childcare professionals. It is fast-growing and can expect to continue this way following funding and partnerships.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2022
$25m
SERIES B
Aug 2018
$20m
SERIES A
Total funding: $49.1m
Company benefits
- Flexible PTO: 10 paid holidays, one week company winter break between Christmas and New Years and quarterly mental health refresh days
- Wellness: Monthly gym membership stipend
- Remote: Hybrid work environment and stipend for new employees to set-up your home office and a monthly wifi stipend
- Health: Up to 100% coverage for employee premiums and up to 80% for dependents
- Parental leave: Parental leave for employees after 6 months of employment
- Autonomy: We prioritize health and wellness to ensure employees can produce their best work while achieving their personal and professional goals
Company HQ
SoMa, San Francisco, CA
Leadership
Chris Bennett
(CEO)Earned a BSc in Economics from UPenn Wharton School. Private Equity Associate at Heitman. Co-founder and CEO of Soldsie. Co-founded Wonderschool in 2016.
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