Senior Product Manager, Transcarent

Member Activation & Engagement

$150-170k

+ Stock options + Corporate bonus program

SQL

Salesforce

Hubspot

Segment

Marketo

Mixpanel

Braze

Mid and Senior level

Remote from US

More information about location

Consumer-directed health and care experience

Open for applications

Consumer-directed health and care experience

201-500 employees

HealthcareB2CB2BPersonal healthMobileMedTech

Open for applications

$150-170k

+ Stock options + Corporate bonus program

SQL

Salesforce

Hubspot

Segment

Marketo

Mixpanel

Braze

Mid and Senior level

Remote from US

More information about location

201-500 employees

HealthcareB2CB2BPersonal healthMobileMedTech

Company mission

To put people in charge of their health and care.

Job

Company

Role

Who you are

3-5 years of proven Product Management experience driving growth, ideally within digital health or health tech
Hands-on experience with Braze or comparable CDP/marketing automation platforms (Segment, Salesforce Marketing Cloud, HubSpot, Marketo)
Strong background in experimentation, A/B testing, and conversion rate optimization
Expertise in funnel analytics and member journey optimization using tools such as Mixpanel
Familiarity with ETL and Data Engineering concepts and familiar with SQL and/or other query languages
Experience with creating member engagement strategies by leveraging data, behavioral insights, and cross-functional collaboration to increase activation, retention, and satisfaction across digital healthcare products
Understanding of the health tech stack and healthcare industry in general
A natural curiosity supplemented by analytical thinking and a proclivity for using data to answer questions quantitatively
A strong bias for decision-making and action - you are adept at synthesizing inputs and like to move fast
Ability to collaborate effectively with cross-functional teams, including engineers, designers, and subject matter experts, to drive the successful development and delivery of products. You make others feel understood and not just heard
Individuals with humble attitudes who love solving hard problems
A willingness to have a little fun along the way

What the job involves

We're looking for someone to join our product management team who wants to build incredible products that help make high quality affordable care available to all. That's where you come in – we're seeking a seasoned Senior Product Manager to build out the care experiences that will define the next generation of healthcare
This is a high-impact role within our Product team, managing one of our newest and most strategic product offerings. In this role, you will be responsible for:
Own end-to-end member activation and engagement strategies to drive growth across complex B2B2C healthcare journeys
Define, prioritize, and execute growth initiatives that reduce onboarding friction and boost member retention and lifetime value
Design and run rigorous A/B experiments and conversion rate optimization strategies to validate hypotheses and improve product performance
Collaborate cross-functionally with engineering, marketing, data science, and care delivery teams to align product roadmaps and drive execution

Our take

More than 60% of US workers who receive health insurance are enrolled into an employer-funded/managed self-insured plan. While such plans can reduce premiums for employers, this typically comes at the cost of quality and increased friction, as opposed to self-insuring through a traditional insurance company.

Transcarent has built a unified digital platform that allows insured patients to access several different healthcare services via a single tool - including consultations, ordering and renewing medications, and chatting with medical practitioners. Speed is a key cornerstone of its approach: so far, the company has been able to connect patients with practitioners in 60 seconds on average.

The business has grown steadily, merging with BridgeHealth and partnering with Walmart, and now serves over a million members across the US. With a substantial amount of funding, Transcarent has entered the world of healthcare Unicorns.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Top investors

47% employee growth in 12 months

Glassdoor (3.1)

Company

Funding (last 2 of 4 rounds)

May 2024

$126m

SERIES D

Jan 2022

$200m

SERIES C

Total funding: $424m

Company HQ

South Park, San Francisco, CA

Leadership

Glen Tullman

(CEO)

Former CEO at Enterprise Systems, Allscripts and Livongo and Founder & Managing Partner at 7wireVentures for 7 years.

Snezana Mahon

(COO, not founder)

Qualified pharmacist with experience as a Vice President at Evenorth and Express Scripts prior to being made COO for Transcarent.

Praful Kaul

(CTO, not founder)

An electrical engineering, computer science and MBA graduate, they have extensive experience in software engineering prior to becoming CTO for Transcarent.

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