Account Manager, Join
DACH
€51-85k
+Virtual Shares Program. Salary includes variable
3 days a week in office (Prenzlauer Berg, Berlin)
Free ATS and multiposting tool
Job no longer available
Free ATS and multiposting tool
201-500 employees
Job no longer available
€51-85k
+Virtual Shares Program. Salary includes variable
3 days a week in office (Prenzlauer Berg, Berlin)
201-500 employees
Company mission
To make recruiting and hiring as easy as managing any other business workflow: streamlined, transparent, collaborative, and fun.
Role
Who you are
- Excellent command of German, written and spoken
- Good written and spoken English skills (our internal company language)
- Hands-on personality, good listener and willingness to learn
- Organized and methodical
- Comfortable leading several conversations via phone or video-call on a daily basis
- Demonstrated successful sales experience, ideally in a SaaS environment
- Experience working with a CRM
Desirable
- Experience within HR/Recruiting industry
- Any other European language
What the job involves
- As an Account Manager DACH at JOIN, you will be the main go to person for all our DACH clients and will have a key role in ensuring continuous growth of our revenues in the DACH region
- You have the opportunity to work in a dynamic startup where your expertise will directly impact our growth. JOIN offers a freemium model, and thus the sales process starts with engaged users. No cold calling
- Your responsibilities will include a variety of tasks:
- Only paying customers have a dedicated account manager and can reach out directly to you personally. We aim to minimize touch points with free users by offering them a self served product with an extensive Help Center
- Sales - New customers: Manage your pipeline of opportunities, assist potential customers with their questions and ensure they have a great experience using their JOIN account with the aim to convince them to book a subscription
- Customer Success
- Upsell/Crossell - Existing customers: Develop paying customers with various
- Upsell, long term commitment and upgrades strategies
- Churn prevention: lead QBR with your biggest clients to ensure revenue retention
- Software Proficiency: Take responsibility for continuously updating customer information within our CRM tools and contribute to development of reliable revenue forecasting
- Process Improvement: Identify and actively contribute to streamline sales and customer support processes using best practices, standardization, and automation
Application process
- Cultural Fit interview with HR - Google Meet
- Conversation with the Team Lead DACH - Google Meet or Onsite
- Work on a case study & Presentation to Team Lead DACH and Head of Customer Success and Operations - Google Meet or Onsite
- Meet & Greet Team - Google Meet or Onsite
- Offer from HR - Google Meet
Our take
Join has developed a platform that allows recruiters to create custom job ads and instantly post them across over 100 job search sites, whilst also offering applicant tracking system (ATS) and chat capabilities to help manage the resulting flow of candidates.
The appeal is obvious: with talent shortages rife in the current job market, and job listings boards highly fragmented, attracting and identifying the right candidates is time consuming work. Integrating all aspects of the workflow whilst cutting out the drudgery of multiposting and candidate admin helps ease pressure on HR departments who have, over recent years, seen their workloads balloon.
It’s a simple but effective premise that’s won Join over 100,000 clients, including enterprises like Accenture, Sony, and Lufthansa. Plus, by operating on a freemium model, Join has also ensured it can net engagement from the growing number of SMEs and small brands - and retain a strong edge in the hotly competitive (and handsomely funded) European recruitment tech market.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Company benefits
- Equipment - We provide you with state-of-the-art technology and anything you need to outfit your desk. Your working environment is right in the heart of Berlin, with gaming consoles, table tennis, and modern areas for every mood
- Stock Options - Highflyers can additionally expect attractive stock options, as we want to win together
- International Team - Great teams are about personalities. Our employees come from many different countries united by their ambition to create the best recruiting tool on the market
- Celebrations - Be it work anniversaries, birthdays (and births), weddings, or national and religious holidays - we like to celebrate special events together in the office
Company HQ
Kollwitzkiez, Berlin, Germany
Leadership
Manoj Harasgama
(Founder & Shareholder)Worked as SVP of Sales at Groupon, before co-founding and leading Unleash 12, then serving as CSO/MD at Treatwell. Subsequently moved into a CCO position at Service Partner ONE, and alongside this founded Spicehaus Ventures.
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