Senior Renewals Manager, Anaplan

• This role is an individual contributor, full-time position. If you’re ready to roll up your sleeves and tackle unique problems that no one else is solving, keep reading
• A “Customer First” perspective and ethos
• 3 + years of SaaS renewals, sales, customer success, or account management experience, preferably within an Enterprise SaaS organization
• Excellent understanding of most Deal Support/Commercial topics (pricing, deal structuring, contracting, etc.); familiarity with basic revenue recognition policies a plus
• Excellent understanding of legal conditions
• Strong negotiation skills
• The ability to acquire knowledge of our products and the value they provide to Anaplan’s Customers
• The ability to acquire a thorough understanding of Anaplan’s corporate goals and objectives and consider these goals/objectives within the design of Renewal offers
• Ability to organize, prioritize, complete activities, and meet deadlines on a daily basis
• Must have strong oral and written communication skills

Desirable

• We want you to think big and act bold through expressing your authentic best self!
• Anaplan is looking for a tenacious Senior Renewal Manager to join our Shared Services Group for our AMER region
• This is a stellar opportunity to get involved in a highly visible, large scale SaaS cloud company
• Manage a portfolio of renewals ensuring successful, on-time, execution of renewals processes and Contract Execution
• Work directly with Customers; either via online video conference, email, telephone, or in person (when possible) to support the renewal deal cycle
• Partner with Customer Success and/or Sales team to provide seamless customer support during renewal cycle – especially in those Renewal cycles that include Expansion or Add-On Opportunity
• Successfully negotiate all issues related to renewals
• Manage the commercial aspects of Customer conversions from Anaplan’s Legacy Products to newer Offerings – including strategic reviews of current Customer landscape and conversion offers that optimize Customer’s utilization of Anaplan
• Respond to questions from Customer and/or Go To Market Organization (internal) on any aspect of renewal
• Review, interpret and confirm contract terms and conditions; work closely with finance, deal desk, and legal teams to ensure all contracts are accurate. Verify compliance with internal policies (and external regulations)
• Processing of standard and complex quotes, auto-renewal notices and orders utilizing SalesForce.com
• Maintain an accurate 180 day rolling forecast of renewals within your territory
• Archive and maintain all contractual documentation
• Resolves problems through research, consulting with internal support teams, to identify the appropriate tools for success