Founding Prompt Engineer, Beam

• We're looking for someone who combines technical curiosity with a strong user focus and a passion for social impact
• Strong and demonstrable interest in AI and prompt engineering, with a hands-on, experimental mindset
• A proven ability to work on greenfield projects where you are building the process as you go rather than following a pre-existing one
• User-centric thinking that translates real-world needs into practical, high-quality solutions
• Creative problem-solving, able to diagnose issues and iterate quickly
• High attention to detail, especially when working with nuanced or sensitive data
• Collaborative and comfortable working cross-functionally with diverse teams, including colleagues in other time zones
• Proactive and ownership-driven, with a focus on delivering measurable outcomes
• Adaptable and excited by fast-paced, evolving environments
• Strong growth mindset with a desire to continuously learn and improve
• Passion for social impact and improving outcomes for underserved communities
• Alignment with Beam's values: thoughtful, ambitious and deeply user-focused

Desirable

• As a Prompt Engineer at Beam, you'll be at the forefront of deploying our AI products into real-world environments where they create meaningful social impact, and you'll do it in our fastest-growing market
• Beam is transforming how social workers, case managers, clinicians and other frontline practitioners operate, freeing them from time-consuming admin to focus on human-centered support
• The US expansion is where the next chapter gets written: state and local government agencies, home health and behavioral health providers, and care organizations that have never seen tooling like this
• You'll play a critical part in scaling that impact, working directly with US frontline practitioners to make sure our products are intuitive, effective and deeply embedded in their workflows
• In this founding role you won’t be the one following a playbook, you’ll be writing it!
• You’ll work closely with frontline practitioners and internal teams to design, deploy and continuously improve AI-powered templates and workflows
• Customer engagement and discovery
• Partnering with US frontline workers to understand their workflows, needs and challenges, including the documentation and reporting requirements specific to their state and program context
• Running discovery and review sessions to gather insights and refine solutions
• Owning customer usage, engagement and success metrics, ensuring strong outcomes and measurable impact
• Template development and optimization
• Designing, building and testing high-quality AI prompt templates using a range of LLM providers alongside agents such as Claude Code and Cursor
• Continuously iterating based on user feedback, internal reviews and performance metrics
• Ensuring outputs are accurate, compliant and tailored to real-world use cases, including US regulatory and payer contexts such as Medicaid documentation standards
• Tooling, automation and innovation
• Improving internal tools, automations and processes to scale template delivery and build the playbook for the US market
• Prototyping new ideas and features using AI coding tools
• Staying up to date with advancements in AI/LLMs and applying them to enhance product performance
• Cross-functional collaboration
• Working closely with Product, Engineering, Customer Success and Enablement teams across US and UK
• Contributing insights to the product roadmap and identifying opportunities for expansion and scaling in the US market
• Sharing learnings, documenting best practices and helping refine team processes
• Data privacy and responsibility
• Maintaining a strong focus on data privacy, security and the ethical use of AI, including HIPAA-level sensitivity where our products touch protected health information
• Ensuring all solutions are designed with care for the vulnerable populations Beam serves

• A screening call with a member of the talent team
• A practical exercise reflecting real template and prompt work
• An interview with the hiring manager including a live presentation
• A final round interview with Beam's COO, Seb
• We are accepting rolling applications for this role, with no fixed close date