Marketing Business Intelligence Specialist, ManyChat
2-5 days a week in office
Chatbot marketing
Job no longer available
Chatbot marketing
201-500 employees
Job no longer available
2-5 days a week in office
201-500 employees
Company mission
To help businesses grow by building meaningful relationships with their customers.
Role
Who you are
- Proficiency with BI software like Tableau or Power BI, and a strange yet beautiful love affair with google sheets
- Excellent communication skills, with the ability to listen and articulate your ideas clearly
- Analytical, diligent, and rigorous in your approach to problems with meticulous attention to detail
- Curiosity about data and a passion for finding answers hidden in data sets
- Bonus points for experience in consulting, operations, statistics, predictive analytics, or SaaS
What the job involves
- As a Business Intelligence Specialist in our Marketing department you will report to the Director of Marketing Operations and play a crucial role in steering the organization towards data-driven decision making
- This position demands an emphasis on data analysis, reporting, and translating insights into actionable business strategies. You will be instrumental in enhancing our marketing efforts through meticulous data analysis and insight generation
- This role is designed to bridge the gap between data and strategic decision-making, making it an ideal position for those passionate about leveraging data to drive business success in the marketing domain
- Conduct data analysis to uncover trends, patterns, and opportunities. Develop actionable insights to drive business strategies and marketing performance
- Create comprehensive reports and visualizations that clearly communicate key performance indicators to various departments. Ensure these tools are user-friendly and promote self-service BI capabilities
- Deliver engaging KPI presentations to stakeholders and participate in meetings to discuss findings and recommendations
- Work collaboratively to translate data-driven insights into practical steps for improving business performance
- Performing ad-hoc analyses to answer complex business questions
- Contribute to data governance initiatives by ensuring high data quality and integrity maintenance
- Assist in extracting and transforming data from diverse sources, ensuring it is ready for analytical use
- Help maintain a corporate repository of metric definitions, ensuring clarity and consistency
- Identify opportunities to improve day-to-day marketing business operations
- Evangelize performance and user insights internally, being proactive in helping stakeholders make informed decisions
Our take
Over 80% of businesses currently use chatbots to provide a variety of automated services to customers. However, chatbots are generally uniform and provide standardised responses, unless the business staffs a chatbot programmer.
ManyChat provides a platform for the creation of customised chatbots without needing any experience in coding. The startup focuses on providing small businesses with opportunities to equip the messaging services of their Facebook and Instagram business pages with automotive customer service tools.
The company has grown a huge customer base of over a million businesses, powering more than a billion conversations annually. Although there is tough competition in this field, including new AI chatbots arriving on the market, ManyChat enjoyed a Series B round in 2025, which will be used to expand its market reach. A focus on ease of use and code-free customisation will likely ensure its ongoing popularity.
Steph
Company Specialist at Welcome to the Jungle
Insights
-15% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2025
$140m
SERIES B
Apr 2019
$18m
SERIES A
Total funding: $163.2m
Company benefits
- An opportunity for rapid personal and professional growth
- Uncapped Commission + Equity
- Generous time off policy to balance your work and life, including paid parental leave
- Competitive medical, dental, and vision coverage for you and your dependents
- Annual wellness reimbursement
- Collaborative, transparent, and fun-loving office culture
- We pay for relevant conference tickets, training programs, courses, and any necessary literature
Company HQ
Old Palo Alto, Palo Alto, CA
Leadership
Mikael Yang
(Co-Founder & CEO)Studied at State University before co-founding ManyChat in July 2015. Has been CEO ever since.
Salary benchmarks
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