Commercial Operations Director, Foodsmart
$145-175k
Plus bonus
Telenutrition & foodcare network
Be an early applicant
Telenutrition & foodcare network
501-1000 employees
Be an early applicant
$145-175k
Plus bonus
501-1000 employees
Company mission
To provide simple solutions to accomplish health goals through a personalized program.
Role
Who you are
- The ideal candidate brings a strong blend of operational rigor, strategic insight, and cross-functional leadership experience—ideally in a regulated, multi-stakeholder environment such as healthcare technology
- 6+ years of experience in commercial operations, business operations, strategy, or similar roles
- Demonstrated success building and scaling commercial systems and processes in a growth-stage B2B or B2B2C company, preferably in healthcare, insurance, or another regulated environment
- Deep familiarity with Salesforce. Experience with tools such as Outreach, ZoomInfo, Gong, or Marketo/Pardot is a plus
- Strong analytical mindset with the ability to translate data into business insights and operational improvements
- Proven ability to manage cross-functional projects from strategy through execution
- Excellent communication and stakeholder management skills, with the ability to work effectively across senior leadership and operational teams
What the job involves
- We are seeking a strategic, data-driven, and systems-oriented Director of Commercial Operations to architect and lead our commercial operations as we scale Foodsmart’s high-growth, B2B2C healthcare business
- This is a foundational role with a unique opportunity to build the core infrastructure—from the ground up—that supports our end-to-end commercial lifecycle, from sales and implementation through client success, marketing and renewals
- This Director will play a central role in shaping the systems, workflows, and analytics that power our go-to-market engine
- With the upcoming implementation of Salesforce, you’ll lead the charge in designing scalable, best-practice workflows and driving data-informed decision-making that supports growth and efficiency across all commercial functions
- You’ll work closely with senior leadership across Sales, Marketing, Client Development, and Analytics to design and optimize the commercial engine
- Partner with senior leaders to define and optimize the full commercial lifecycle—including sales process design, lead qualification, pipeline development, contracting, implementation, member marketing campaigns and renewals
- Act as a trusted advisor to executive leadership, supporting key initiatives through strategic planning, data analysis, and disciplined execution
- Collaborate with Sales, Marketing, Client Development, and Analytics teams to develop performance dashboards that inform both day-to-day decisions and long-range planning
- Lead the design, implementation, and ongoing optimization of Salesforce and associated tools to support scalable, efficient workflows across Sales, Marketing, and Client Development
- Translate complex go-to-market workflows into clear system architecture and data flows
- Lead training and onboarding for new team members on tools, processes, and reporting systems
- Develop and maintain dashboards, reporting tools, and KPIs to monitor performance and drive accountability across commercial functions
- Support dynamic pipeline management, forecasting, and territory planning through high-quality, actionable data
- Importantly, synthesize complex data sets—e.g., funnel conversion, client performance, implementation progress—into insights that guide strategic and operational decisions
Our take
Eating well can be a challenge, especially for people with care commitments or lower incomes. Unfortunately, not eating well can worsen various health problems, leading to increased medical costs in the long run.
To help with this, Foodsmart supplies meal kits tailored to each customer's nutritional needs and dietary preferences. With registered dieticians consulting and guiding subscriber meal plans, the company has smartly carved a science-first niche in the multi-billion dollar meal plan delivery service market.
With over 1 million users enrolled, Foodsmart has proven popular. It also boasts demonstrated results such as positive weight loss for obese subscribers, and lowered systolic blood pressure for those with hypertension. It continues to be popular with investors too, with its latest fundraise supporting the expansion of operations and its business reach.
Steph
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Jun 2024
$200m
GROWTH EQUITY VC
Jan 2024
$10m
SERIES C
Total funding: $309.9m
Company benefits
- Unlimited PTO
- Flexible working hours
- Flexible working location
- Paid health insurance
- 401k, bonus & stock options
Company HQ
Jackson Square, San Francisco, CA
Leadership
Jason Langheier
(Founder & CEO)Board Director at Partnership for Healthier America. Co-Founder and former CTO at Proventys, and Chairman and Founder of Fitness Forward. MPH at Harvard in Epidemiology, Biostatistics and Decision Sciences.
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