IT Engineer, Figma

• 3+ years of experience in macOS endpoint management, Jamf Pro preferred
• Proven experience with GitOps / configuration as code / Terraform
• Knowledge of device trust and zero trust security models
• Experience with macOS security features and tools
• Strong problem-solving and troubleshooting skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and manage multiple priorities
• Ability to work independently and as part of a team

Desirable

• As a member of the IT Engineering team at Figma, you will play a meaningful role in managing and securing our modern, cloud-first IT environment
• Your work will directly contribute to the productivity and security of all Figma employees
• The team manages a wide range of critical systems, from the employee-facing services like Okta, Google Workspace, and Slack, to the backend infrastructure that protects our company, including Jamf and Okta Workflows, and our entire fleet of endpoints
• Configure, manage, and troubleshoot Jamf Pro for macOS and mobile devices, including enrollment, profiles, application deployment, and compliance
• Deploy system configurations via code, using tools such as GitHub and Terraform
• Develop and implement endpoint security policies and procedures to protect company data and systems
• Proactively identify and resolve potential endpoint issues
• Assist with ongoing management and optimization of the Okta Identity and Access Management platform. Configure and customize Okta to fulfill Figma's authentication and authorization needs
• Design, develop, and maintain integrations using tools like Okta Workflows or custom code to automate repetitive and manual tasks
• Work with diverse teams to ensure endpoints align with company policies and standards
• Build and maintain documentation for supported applications, processes, and training materials for internal employees and IT staff
• Keep current on the SaaS Platforms under the IT Engineering umbrellas, ensuring Figma is implementing best practices and current with platform enhancements