Vice President of Business Operations, mParticle
$283-354k
+ Stock options
Customer data platform for multi-channel consumer brands
Job no longer available
Customer data platform for multi-channel consumer brands
201-500 employees
Job no longer available
$283-354k
+ Stock options
201-500 employees
Company mission
To empower businesses to deliver personalized and engaging experiences to their customers across all screens and devices.
Role
Who you are
- 10+ years progressive experience in operations strategy, P&L management, or continuous improvement roles, preferably in support of both B2B SaaS and marketing technology businesses
- Experience in dynamically building and scaling teams and systems, particularly in fast-paced and evolving environments, indicating your adaptability and growth-oriented mindset
- Expertise in crafting and implementing effective operational strategies, demonstrating your skill in scaling business operations to meet evolving demands
- Experience in strategic planning and budgeting, showing your ability to align financial resources with operational and business objectives
- Adept in OKR / V2MOM planning and governance. Strong understanding of SaaS KPIs and the key drivers of success
- Strongly prefer someone with Marketing Tech and experience at an enterprise-sales focused company
- High energy and infectious enthusiasm
- Strong bias for action and urgency, direct communicator — never conflict avoidant
- Impeccable integrity and ethical standards
- Startup DNA; understands how to succeed and has proven success with resource constraints
- Strong intellectual curiosity, and demonstrated resilience personally and professionally
What the job involves
- MParticle is seeking a VP of Operations to join our senior leadership team
- In this high-growth environment, the VP of Operations will have an opportunity to oversee cross-functional execution of the company’s operating system
- The ideal VP of Operations is a systems thinker, and has a passion for solving complex business challenges with a strong understanding of marketing tech and SaaS operating models
- They will partner with and report to the CEO, collaborating with executive leadership to drive strong internal and cross-functional communications, while continually simplifying the way we operate
- Lead centralized teams with an entrepreneurial spirit while fostering a culture of innovative thinking and urgency
- Oversee mParticle’s strategic objectives, and work with the CEO to optimize operations to meet and exceed goals
- Collaborate with the CEO, and leadership team on optimizing the interlock between planning and governance of the business. Oversee and socialize KPIs across the entire company on the monthly Employee All Hands
- Work to optimize cross-functional processes and ensure that different departments work cohesively towards common organizational objectives
- Represent and communicate strategic, operational perspectives to leaders across the company to ensure that these projects and team efforts align with mParticle’s goals and strategic direction
- Undertake special projects and business initiatives
Our take
As more customer data is created and consumed across more systems, touchpoints, and tools than ever before, it has become a universal need to connect these systems and data sources to drive personalization while respecting consumer privacy needs.
mParticle is a retail customer data platform that improves the way companies collect information on their customers. mParticle utilizes sophisticated algorithms and machine learning technology in order to help drive better customer interactions. The firm also provides a range of data analytics services, A/B testing, marketing, and data warehousing tools.
Big data analytics in retail is expected to reach a total market value in excess of $25.5 billion by 2028. To help capitalize on this, the company has sought several acquisitions, the most recent being AI startup Vidora and analytics provider Indicative.
It is also working on its product to reach larger clients. It recently launched a new toolkit that allows enterprises to gather data from across the customer lifecycle, as well as introducing Custom Access Roles to its platform. A direct sync with Snowflake also bolsters the platform's utility, with other data platforms including Google BigQuery, Amazon RedShift, and Microsoft Azure to be supported in the future.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Oct 2021
$150m
SERIES E
Mar 2020
$45m
SERIES D
Total funding: $303m
Company benefits
- Pawternity policy
- 401k
- Unlimited time off
- Bring your dog!
- Commuter program
- Flexible hours
- Healthy snacks
- Parental leave
- Remote first
Company HQ
Gramercy Park, New York, NY
Leadership
Michael Katz
(CEO)Previously Founder & President of interclick, before becoming CEO, and was on the Board of Directors for BrightLine and Adaptly. Current Mentor at Techstars alongside working at mParticle.
Andrew Katz
(CTO)Spent 4 years as a Software Engineer and then worked as CEO of mStyle for over 5 years. Co-founded interclick and worked at Yahoo! as VP of Engineering.
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