Solutions Engineer, Lumafield
Plus equity
Office located in Cambridge, MA
X-ray CT platform for engineers
Open for applications
X-ray CT platform for engineers
21-100 employees
Open for applications
Plus equity
Office located in Cambridge, MA
21-100 employees
Company mission
To revolutionize the way engineers work through its x-ray CT platform.
Role
Who you are
- Have a degree in Mechanical Engineering, Industrial Engineering, or other technical degree with applicable experience
- Have 3+ years of experience working in an Application/Sales Engineering, Customer Success Engineer, Solution Engineering, or other customer-facing technical roles
- Have experience in industrial inspection & factory automation, or supporting tools engineers use for physical inspections & measurement
- Have the ability to debug hardware and software issues, and navigate customers to short-term solutions
- Are comfortable in a fast-paced, ever-changing environment
- Have an understanding of engineering principles, and processes, and understand how engineered products progress through their lifecycles
- Have a desire to travel to meet your customers where they are (expected travel 50%)
Desirable
- Experience with Computed Tomography (CT)
- Experience with CAD
What the job involves
- Lumafield is seeking a Solutions Engineer to join our Solutions Organization
- You will work with a wide range of customers to understand their technical needs during the sales process, new customer onboarding, technical training, and application development
- You will be a power user of Lumafield products while embedding yourself as an adjunct engineer to our customers
- You will work closely with Sales & Marketing to provide technical input and with Product & Engineering to help craft the tools we can offer to customers
- Act as the technical point of contact for your customer accounts
- Work with prospective customers to form the problem statements we can solve for them, and then execute evaluations to satisfy those requirements
- Provide timely, clear communication with customers to ensure they are getting the most out of Lumafield’s products
- Identify opportunities to craft custom solutions for customers as their needs evolve, then manage the scoping, development, and deployment of the solution
- Manage customer performance and drive technology adoption through trainings, metrics and customer check-ins
- Work closely with Engineering, R&D, and Product teams to scope, prototype and develop new solutions or automation where required
- Create a lasting impact on transforming quality manufacturing operations and making critical industries safer and more sustainable
Our take
The successful design of a product depends on the intricate work of engineers, and the more information product engineers have about an object, the more they can understand how to improve it. However, this can be difficult when many object details can only be found inside them, raising the question of how product designers could benefit from X-ray CT technology.
Lumafield provides an x-ray CT platform for engineers, helping them to gain visibility into the interior details of objects and materials. The platform consists of an easy-to-use hardware scanner supported by cloud-driven analysis software, helping engineers solve challenges at every stage of the product development process.
Whilst product development engineers already have software and hardware tools for optimizing their products, these often neglect the interior intricacies of objects, and Lumafield has been smart to recognize this. By improving the visibility engineers have into the pores, voids, and cracks of design materials, the company helps designers explore new techniques with confidence, minimize expensive molding and casting failures, and stay ahead of quality standards.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Sep 2022
$35m
SERIES B
Apr 2022
$32.5m
SERIES A
Total funding: $77.5m
Company benefits
- Health, vision, & dental coverage
- Paid parental leave
- Equity package for all full-time employees
- Flexible vacation policy
- Mental health & wellness perks
- Catered lunches & full kitchen
- Retirement savings
- Financial wellness education
- Company & team events
Company values
- Speed: Lumafield's greatest advantage is speed. We do the best work of our careers when we ship products faster for less money than anyone else would dare attempt
- Tenacity: At Lumafield. we find a way or make a way. Process is secondary to results. We relentlessly drive towards outcomes and adapt and adopt the means necessary to achieve them
- Excellence: At Lumafield, excellence isn't about doing perfect work, it's about what we work on: we tackle the hardest problems first, we build the right-sized solutions, and we ship products that will transform the lives of our users
- Integrity: We do what we say we are going to do. We are one team, support each other, and respectfully hold ourselves and others accountable
- Thoughtfulness: We share openly, listen with humility, and learn together. We lead with empathy, we disagree and commit, and we always deliver together
Company HQ
North Cambridge, Cambridge, MA
Articles
Leadership
Eduardo Torrealba
(Co-Founder & CEO)Experience as Co-founder and CEO of Oso Technologies, and Director of Engineering for Formlabs.
Andreas Bastian
(Co-Founder)Experience as Chair of the Technology Advisory Board for LimbForge. Principal 3D Printing Research Scientist for Autodesk from 2014 to 2019.
Scott Johnston
(Co-Founder)Experience as Co-founder and Electrical Engineering Lead for Digital Lumens, and Electric Engineering Lead for Formlabs from 2013 to 2019.
Kevin Cedrone
(Co-Founder)Co-founder and CEO of EB Innovations LLC since 2015. Lecturer in Measurement and Instrumentation at Massachusetts Institute of Technology since 2017.
Ric Fulop
(Co-Founder)Founder of A123 Systems from 2001 to 2010. Co-founder, CEO, and Chairman of Desktop Metal since 2015.
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