Operations Coordinator, Bolt
Building the future of transportation
Be an early applicant
Building the future of transportation
1001+ employees
Be an early applicant
1001+ employees
Company mission
To build a future where people don't need to own personal cars to move around safely and conveniently.
Role
Who you are
- You are a collaborator with excellent negotiation and communication skills (both verbal and written) in English and German
- You are a hustler, not stopping after several obstacles a day
- You are analytical and have a data-driven mindset with excellent Excel skills
- You have a strong sense of ownership with a hands-on approach
- You thrive in a fast-paced environment
- Prior experience in managing teams especially frontliners
- Experience is great, but we also look for drive, intelligence, and integrity. So, even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!
What the job involves
- We are looking for an Operations Coordinator to support our carsharing fleet and daily operations
- It’s an exciting once-in-a-lifetime opportunity to join the fast-growing mobility sector and Europe’s transportation unicorn
- Coordinate - Bolt Drive operations in Berlin
- Manage - The team of 12 Vehicle Specialists
- Delegate tasks - Appropriately to each of our Vehicle Specialists who are out in the field
- Monitor - Your team's daily KPIs and performance, and find ways to improve their efficiency
- Resolve - Customer Service tickets that have been escalated to the Operations Team
- Manage - The relationship with our 3PL cleaning partners and coordinate quality checks from our Vehicle Specialists
- Create and optimize processes – Efficiency is our priority; you will help us find the most efficient way to run carsharing operations
Our take
Across Europe, more and more people are choosing flexible, on-demand transport instead of owning a car. And ride-hailing, shared vehicles and new technology like autonomous driving are all part of this shift. So, cities are pushing for safer and more efficient transport, which is encouraging mobility companies to invest in electric vehicles and even driverless solutions which could eventually reshape urban travel.
Bolt has positioned themselves right in the center of this change, with is leading mobility platform that offers ride-hailing services across more than 50 countries. Through its app, Bolt connects users with transport options designed to be affordable and simple.
Recently, the company partnered with Stellantis to explore Level 4 autonomous, driverless vehicles, showing just how far ahead Bolt is looking for its next phase of mobility.
That said, Bolt operates in a very crowded market and urban mobility is highly competitive, with many local and international players all trying to come out on top. Even so, demand for shared and on-demand transport is at an all time high and only growing. Bolt's broad geographic reach, focus on scale and willingness to invest in future technologies puts it in the perfect position to keep growing.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 9 rounds)
Jan 2022
$740.7m
SERIES F
Aug 2021
$707.7m
LATE VC
Total funding: $2.0bn
Company HQ
Veerenni, Tallinn, Harju County
Leadership
Markus Villig
(CEO)Markus founded Bolt in 2013 and has served as the CEO since.
Salary benchmarks
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