Senior Manager/Director of People, Paper
Tutoring, enrichment, college & career support for K-12
Job no longer available
Tutoring, enrichment, college & career support for K-12
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To ensure equal access to academic support for all students—no matter their circumstances.
Role
Who you are
- Bachelor’s degree in Human Resources, Business Administration, or a related field; a Master’s degree or relevant certification (e.g., SHRM, CHRL) is a plus
- 10+ years of experience in HR roles with a blend of operational and strategic responsibilities
- Demonstrated experience partnering with senior leaders and managing key HR functions, such as performance management, employee relations, total rewards/compensation, and talent development
- Strong knowledge of employment laws and HR best practices
- Excellent communication and interpersonal skills, with the ability to influence and build strong relationships across all levels of the organization
- Proven ability to lead HR projects and initiatives that impact culture, employee engagement, and performance
- Analytical mindset with the ability to use data to drive decisions and optimize HR processes
- Strong organizational skills and the ability to prioritize and manage multiple tasks in a dynamic environment
- Cross-border (Canada and US) HR experience is an asset
What the job involves
- As the Senior Manager/Director, People, you will play a critical role in driving key people initiatives, fostering a positive work culture, and managing day-to-day HR operations.
- You will be a key partner to business leaders and managers, ensuring the alignment of people strategy with the company’s objectives. This role combines both strategic and operational responsibilities, including employee relations, performance management, talent development, and HR policy
- Strategic HR Leadership: Partner with senior leadership to align HR initiatives with business objectives and contribute to long-term organizational planning and strategy
- People Operations: Oversee and/or assist with the execution of day-to-day HR operations, including employee relations, recruitment, onboarding, HRIS administration, benefits administration, and HR compliance
- Performance Management: Lead and manage the performance review process, including goal-setting, continuous feedback, and career development plans
- Talent Development: Collaborate with business leaders to identify talent needs, implement employee development programs, and support succession planning efforts
- Employee Engagement: Drive employee engagement initiatives, develop programs that enhance workplace culture, and gather feedback to foster an inclusive and supportive environment
- Policy Implementation: Implement and monitor HR policies, ensuring alignment with local labor laws and company values
- Change Management: Support organizational change efforts by designing and delivering communication plans, managing employee transitions, and ensuring alignment across teams
- Act as a People Business Partner to strategize working through and problem solving day to day human resources questions, including performance management, coaching, and training People managers
- HR Metrics: Use data to assess HR performance and make recommendations for improvement, ensuring continuous alignment with organizational goals
- Coaching and Mentoring: Serve as a trusted advisor to managers and leaders, providing coaching on employee management, conflict resolution, and performance improvement
- Compliance & Risk Management: Ensure compliance with relevant laws and regulations and mitigate HR-related risks through proactive planning and execution
- Lead, coach and motivate a team of high performing HR professionals
- Union Collaboration: Work closely with union representatives to ensure open communication, resolve grievances, and support labor relations strategies that foster a positive working relationship between the company and unionized employees.
- Collective Bargaining & Labor Agreements: Participate in collective bargaining negotiations and ensure the company adheres to the terms of labor agreements. Provide guidance to managers on contract interpretation and compliance
Our take
The education sector struggles to provide equitable, accessible learning support, especially for underserved students., Many learners face challenges due to limited resources, creating achievement gaps that desperately need targeting.
Paper is tackling this issue with 24/7 personalised tutoring through its GROW program. By offering interactive tools, career exploration, and post-secondary planning, Paper now supports over 3M students in building the skills they need for academic success.
The company had a turbulent 2024, marked by leadership changes and layoffs. However, it is turning a corner, with the recent appointment of a new CEO, the company is ready to stabilise and rebuild, positioning itself for growth once again.
Steph
Company Specialist at Welcome to the Jungle
Insights
132% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2022
$26.3m
SERIES B
Jan 2022
$25.9m
SERIES B
Total funding: $65.3m
Company HQ
Milton Parc, Montreal, QC
Leadership
Martina Tam
(CEO)Previously co-founded OneRadiant where they served as the CEO. They also worked in VP roles at brightwheel and MasterClass and as a Senior Director at Eventbrite.
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