Internal Communications Manager, Coupa
Business spending management platform
Open for applications
Business spending management platform
1001+ employees
Open for applications
1001+ employees
Company mission
To provide a clear idea of business value for clients.
Role
Who you are
- Bachelor’s degree in Communications, Journalism, Public Relations, or related field
- 10 years of progressive experience in internal communications or corporate communications roles
- Proven ability to manage complex communication projects and drive change management initiatives
- Strong writing, editing, and verbal communication skills with attention to detail
- Experience using various digital communication platforms and tools
- Ability to work effectively with senior leadership and across multiple departments
- Excellent interpersonal skills and a collaborative mindset
What the job involves
- We are seeking a dynamic and experienced Senior Specialist of Internal Communications to lead and elevate our internal messaging and engagement strategies within our Product & Technology organization
- In this role, you will develop and execute communication plans that align with business objectives, support change management initiatives, and foster a connected, informed, and motivated workforce aligned to Coupa’s vision and values
- Act as a trusted advisor to our Chief Product & Technology Office and the Product & Technology leadership team on communication best practices and messaging approaches
- Provide strategic counsel on effective messaging, timing, and communication channels to maximize employee understanding and engagement around functional goals and initiatives
- Partner closely with HR, P&T Business Director, and leaders across departments to understand key priorities, coordinate communication efforts, and ensure alignment across the organization
- Develop, implement, and manage comprehensive internal communication strategies that support organizational goals and cultural initiatives
- Support Chief Product & Technology Officer through the development of messaging for town halls, major announcements, cultural communications, and organizational changes
- Manage any function-specific internal communication channels such as intranet site, Slack channels, newsletters, or town halls
- Provide updates, plan integrated campaigns, and align on messaging frameworks with other members of the Internal Communications team
- Work in partnership with other members of the Corporate Communications team to ensure consistent messaging, avoid duplication, and maximize impact
- Develop and implement new formats such as microlearning modules, bite-sized updates, and other approaches to keep communications fresh and impactful
- Measure effectiveness of communication efforts through surveys, feedback, and analytics to continuously improve engagement
- Stay current on trends and best practices in internal communications and employee engagement
Salary benchmarks
Our take
In 2006, Noah Eisner co-founded Coupa with Ravi Thakur, two fintech start-up specialists as a provider of business spending management (BSM) services. Coupa has grown into its niche with its comprehensive platform allowing companies greater control over their spending, supply network and chain optimization, liquidity management and solutions for payment.
Coupa has been recognized as a leading brand in third party risk management (TPRM). Using artificial intelligence software, its TPRM software takes data from hundreds of sources and generates risk flags across the entire platform, informing the user’s processing decisions.
TPRM integrates into Coupa’s business spending management systems to provide one comprehensive platform, a feat that gives it a definitive edge when it comes to secure management of company funds. Acquired in early 2023 by Thoma Bravo, Coupa is a company to watch, as progress in AI software could open opportunities for greater software automation on its platform.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jun 2015
$80m
SERIES G
Mar 2014
$40m
SERIES F
Total funding: $169m
Company benefits
- Employee stock purchase program
- Health benefits for employees and their families
- Retirement and savings plans
- Flexible work environment
Company HQ
Town Center, Foster City, CA
Leadership
J. Charles Goodman
(Chairman of the Board, not founder)Serves as Chairman of the Board for multiple companies, including Proofpoint, Anaplan and Bottomline Technologies.
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