Designer, MANUAL
3-5 days a week in office
Healthcare at scale
Be an early applicant
Healthcare at scale
201-500 employees
Be an early applicant
3-5 days a week in office
201-500 employees
Company mission
To extend the healthy years of lives for a large part of the population in the UK, Brazil, and beyond focusing on life-impeding conditions like hormonal imbalance, obesity, hair loss and menopause.
Role
Who you are
- Experience - 3+ years of experience as a Graphic Designer, with a strong portfolio demonstrating paid social, performance or digital-first design
- Design Tools - Expert in Adobe Creative Suite (Photoshop, Illustrator, InDesign). Experience with After Effects or Premiere Pro is a bonus
- Paid & Social Understanding - Strong understanding of how creative performs across paid platforms, including formats, placements and best practices
- Art Direction & Visual Judgment - Confident art-directing photography and video from a design perspective, with a strong eye for composition, framing and storytelling
- Typography & Layout - Excellent typography skills and a deep understanding of hierarchy, clarity and visual communication
- Performance Mindset - Comfortable designing for testing and iteration - understands that performance creative evolves through data, feedback and learning
- Collaboration & Communication - Clear, confident communicator who can present ideas, give and receive feedback, and work effectively with cross-functional teams
- Organisation & Pace - Able to manage multiple projects and timelines in a fast-paced environment without compromising on quality
- UX Awareness - Basic understanding of UX principles and how design choices impact user behaviour and conversion
What the job involves
- MANUAL is looking for a Graphic Designer to lead the creation of high-impact, performance-driven design across paid social and digital channels
- This role is for a designer who understands that in paid media, every pixel has a job to do
- Someone who can combine strong conceptual thinking with exceptional craft to create work that stops the scroll, communicates clearly, and drives action, all while building long-term trust in a regulated healthcare brand
- You’ll be responsible for shaping and delivering social-first creative, primarily static but with motion and art direction oversight, across paid social
- Working closely with Growth, Copy and Creative Production,you’ll turn performance insights into bold, testable creative ideas that are designed to be iterated, learned from and scaled
- Paid Social Creative Leadership - Lead creative thinking and execution for paid social and digital channels, delivering scroll-stopping static and motion-led design across multiple product categories
- Concept & Performance Thinking - Develop strong, insight-led creative concepts that balance brand and performance, translating growth objectives into clear, compelling visual ideas
- End-to-End Ownership - Own paid creative projects from brief through to delivery, iteration and optimisation
- Design Craft - Maintain an outstanding level of design craft and attention to detail across all outputs, ensuring assets are on-brand, platform-native and performance-optimised
- Art Direction - Lead art direction for still and motion content — from concepting and storyboarding through to shoot-day direction (in collaboration with the Creative Producer) and post-production feedback
- Cross-Functional Collaboration - Work closely with Growth, Marketing & Copywriters to turn insights, learnings and briefs into high-performing creative
- Testing & Iteration - Support creative testing roadmaps by producing multiple variations, formats and iterations to enable rapid learning and optimisation across paid channels
- Ways of Working - Build strong internal relationships and contribute to improving creative processes, velocity and collaboration across teams
Salary benchmarks
Our take
MANUAL is a digital healthcare clinic supporting patients with life-changing conditions such as hormonal imbalance, obesity, menopause and hair loss across the UK and Brazil. It does this with a blend of doctor-specialist services, prescription medication backed by science, and digital products informed by behavioural change.
It works to remove the stigma around health problems such as obesity, hormone imbalances and menopause through teleconsultations, testing, regular check-ins and a range of tools, supplements and medications to treat common issues like poor sleep, hair loss, erectile dysfunction and skin conditions. Originally focused solely on men's health, the service led a shift in attitudes among its customers, with about half the men using the service to treat more than one condition, indicating that they're not just seeking help for the worst health issue that they're experiencing. Since then it has opened its services to all genders with a hope to sift attitudes on a wider variety of health issues.
The company has raised an impressive amount of capital, most recently in 2024. And this funding is being used to expand its reach and enhance its services, particularly focussing on treatments for hormonal imbalance, obesity, and hair loss.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Sep 2024
$39m
EARLY VC
Mar 2021
$30m
SERIES A
Total funding: $74.2m
Company benefits
- Generous stock option plan
- Private medical insurance plan
- Gym and wellness benefit with Wellhub
- Hybrid role based in London with lunch provided on Wednesdays
- 25 days of annual leave plus generous parental leave policies
- Electric car scheme
- Cycle to work scheme
Company HQ
Southwark, London, UK
Articles
Leadership
George Pallis
(Co-Founder & CEO)Previous the Global Head of Marketing at Deliveroo and Head of Performance Marketing at TransferWise.
Diversity, Equity & Inclusion at MANUAL
- Diversity and Inclusion at MANUAL is about fairness. It's a fabulous virtuous circle and we are fusing on:
- Conversations - we are creating a common language via initiatives such as our monthly Tea & Learns, our IWD spotlight on our incredible female-identifying employees, our ongoing celebrations…
- Learning - we are offering D&I trainings catered to our needs such as unconscious bias, psychological safety, mental health support...
- Measurement - we are proud of our 93%+ favourable responses in our monthly pulse confirming that everyone feels welcomed and all voices are listenned to at MANUAL.
- Culture - we are feedback-driven culture, we are humble and love to learn from each other!
- We are committed to equal employment opportunities regardless of gender, age, disability, race, religion or belief, sexual orientation and gender reassignment, pregnancy and maternity, marriage and civil partnership. We base all our employment decisions on merit, job requirements and business needs. This applies to all decisions related to hiring, training, remuneration, promotion and potential termination.
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