IT Lead, Oshi Health
$125-135k
+ Equity
Digestive healthcare platform
Be an early applicant
Digestive healthcare platform
101-200 employees
Be an early applicant
$125-135k
+ Equity
101-200 employees
Company mission
To free people from the suffering and burden of GI conditions by redesigning how care is delivered.
Role
Who you are
- Are you a highly motivated IT professional looking to make a bigger impact at an organization that changes lives?
- Do you thrive in a fast-paced, evolving environment, requiring creativity, resourcefulness, and adaptability?
- Are you passionate about healthcare and looking to revolutionize digestive care with cutting-edge technology?
- 10+ years of Corporate IT experience, with 5+ years in Senior or Lead IT role, preferably in a healthcare environment
- Expert in application and software management such as Okta, Office 365, Google Wordspace, Jamf, Intune, 1Password, Zoom, Atlassian (Jira/Confluence), GitHub, and Slack
- Proficient in Analytical Skills, API integration, Asset management, Automation & Scripting, AWS, Communication, Customer Service, Identity and Access Management (IAM), IT Operations, Mobile Device Management (MDM), Okta Workflows, Scripting (Python, Bash, zsh, PowerShell), Troubleshooting MacOS and Windows
- Experience with Apple Business Manager
- Ability to gather and translate business requirements for technical and non-technical stakeholders
- Possess a curious learning mindset, enjoying finding different technologies to increase IT effectiveness and compliance
- Bachelor of Science or equivalent studies in Computer Science
- ITIL Foundation Certification
- Google IT Automation with Python Specialization
- AWS Certified Cloud Practitioner (preferred)
- Hashicorp Certified: Terraform Associate (preferred)
- Okta Certified Professional
- Atlassian: Certified Cloud Organization Admin
What the job involves
- As an IT Lead at Oshi Health, you will focus on SaaS infrastructure, building automation to integrate systems, stabilizing access management, creating tools for IT, and managing the employee IT lifecycle
- You will leverage your expertise to enhance application security, optimize workflows, and contribute to a self-service environment
- This role involves supporting application systems, managing vendors, ensuring smooth implementations of new technologies, and providing help desk support
- You will also play a key role in improving processes and customer support through comprehensive documentation and training
- Be the primary point of contact for all IT related support issues
- Develop scripts (Python, Bash/zsh, PowerShell) to optimize IT workflows and contribute to a self-service environment
- Configure policies, manage groups, and support Okta for enhanced identity management
- Create and maintain automation using Okta workflows
- Support application systems as a technical resource, ensuring effective vendor management and technical support for third-party applications
- Be involved in project work to upgrade or replace current applications and ensure smooth implementation
- Consistently create and build up documentation to improve processes and customer support
- Standardize hardware across the organization and lead organization-wide upgrades
- Deliver white glove service to C-Level staff
- Manage and distribute all tickets and ensure SLA requirements are met
- Perform weekly inventory audits and asset audits
- Manage, configure and test Jamf and InTune Zero Touch configurations
- Configure mobile conditions within Okta and Google Workspace to ensure security policies are met
- Provide technical support via Slack, ticket or phone
- Create standard process and procedures for onboarding and offboarding
Our take
Gastrointestinal conditions, though relatively common, are often stigmatised, and its patient population is woefully underserved. Oshi Health is a virtual-first medical practice revolutionizing the diagnosis, management and treatment of digestive health conditions, to improve the standard of care for GI patients.
Oshi’s whole-person model and emphasis on proactive interventions has offered a transformative alternative to the reactive approach of traditional medicine. Its expert care team works to help patients gain control over their symptoms by treating them using a unique mix of dietary, psychosocial, and medication interventions. By serving the tens of millions of Americans affected by GI conditions, Oshi is filling a necessary gap in the market.
With 91% of Oshi Health members seeing symptom improvement within 10 weeks - a noticeable improvement from 2021's 85% in 3 months - it is evident that the company is dedicated to refining its offering. And the significant funding it has raised will be used to accelerate the next phase of growth, including scaling its clinical team and creating new partnerships with health groups and providers.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Oct 2024
$60m
SERIES C
Apr 2023
$30m
SERIES B
Total funding: $116.5m
Company benefits
- Inclusive healthcare and support, including access to Oshi's GI care
- Remote-first work environment with an annual equipment stipend
- Generou parental leave (up to 16 weeks)
- Flexible vacation policy
- Virtual and in-person team building
- 401k retirement
- Training and professional development opportunities
- Support from a dedicated "Life Concierge"
Company HQ
Midtown South, New York, NY
Leadership
Sam Holliday
(Co-Founder & CEO)Started as a Manager for Accenture before becoming a Healthcare Investment Banker for J.P. Morgan. Served as VP of Population Health for Greenway Medical Technologies and VP of Operations for Everyday Health, before acting as COO for Cecelia Health.
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