Claims Manager, Coalition

• 4+ years of experience handling cyber, tech, and/or media claims and litigation
• Demonstrated experience to work as part of a team, interact with others, meet goals, and successfully perform in a changing work environment
• Excellent communication and interactive experience
• Team-oriented with aptitude to excel in a collegial environment but work proactively

Desirable

• The Claims team at Coalition stands apart for our outstanding level of consumer service and knowledgeable handling of claims for our insured customers
• As a team, Claims is about finding ways to help our consumers find a solution to cyber risk
• As we continue to expand, we are seeking an experienced claims professional to join our cyber claims team and lend a hand in handling intricate primary Cyber, Tech, and Media policies
• You will also provide assistance to the underwriting team and manage/collaborate with a variety of vendors namely - breach counsel, defense counsel, and coverage counsel for Coalition and its partner carriers
• Handle the intake of severe cyber events, including the coordination with breach counsel, forensic investigators and other vendors
• Evaluate full pending of claims in affiliation with the posting and recommending accurate reserves
• Handle litigation including 3rd party liability arising from security failure or data breaches, Media and Tech E&O
• Maintain accurate file documentation/information in our claims system
• Assess liability and damage data in affiliation with intricate claims, maintain appropriate documentation
• Assess insurance coverage issues
• Intelligently guide and track third-party vendors and service providers work and spend
• Maintain and develop relationships with brokers, various positions within an insured's business including: risk managers, general counsels, and a variety of vendors
• Identify settlement opportunities to maximize impact
• Collaborate in the defense and resolution of claims
• Provide data and reason based-informational assistance to underwriters
• Provide assistance to business development with regard to marketing, client presentations, sales discussions
• Liaise with partner carriers on a daily basis
• Maintain and develop relationships with brokers, various positions within an insureds’ business including: risk managers, general counsels, and a variety of vendors
• Lead client engagement including table top exercises, whether delivered by Coalition or vendors
• Ensuring the global claims team is aware and trained regularly in specific claims handling concerns in Germany as well as other EEA countries as Coalition expands its geographical footprint