Team Lead Account Management, Hive
France
+ Equity
Operations platform for independent commerce
Job no longer available
Operations platform for independent commerce
201-500 employees
Job no longer available
+ Equity
201-500 employees
Company mission
To be the operational brain of your D2C company, so that you can focus on other aspects of your business.
Role
Who you are
- If you thrive in a fast-paced environment and are eager to work with innovative brands across Europe, apply now!
- Your expertise in relationship management, project management, and sales will be crucial in meeting targets and fostering brand loyalty
- Leadership and Account Management Experience: You have 5-7 years of experience and a demonstrated history of hitting and exceeding your targets
- Impeccable communication skills: You are comfortable talking to stakeholders of various backgrounds orally and in writing. You know how to leverage data and knowledge to focus on actionable insights
- Problem-solving skills & attention to detail: You have a proactive and solution-oriented approach, able to anticipate challenges and address them effectively to keep projects on track and always think one step ahead to be on top of the details to achieve customer excellence
- You need to be passionate about leveling up our customers
- Reliable team player with a goal-oriented mindset - there’s nothing wrong with being competitive!
- Strategic & analytical mindset: Your analytical and strategic thinking skills enable you to identify growth opportunities, analyze improvement areas, and make data-driven decisions that align with the company's objectives
- Native French and Fluency in English are mandatory for this position
What the job involves
- We are looking for passionate individuals to join our team and make a significant impact on a hyper-scale company
- As the Team Lead of Account Management France, you will be leading the Account Managers in their role as the strategic point of contact for our partner brands
- Your role will involve supporting the team in achieving the country's revenue targets while leveling up our customer satisfaction
- Joining our team means diving into an environment where learning and execution are at the core
- You will have the chance to develop and refine your skills in a high-performing company working with Europe's best brands
- You’ll be exposed to a dynamic ecosystem that values problem-solvers, curious learners, and forward-thinking individuals, giving you the tools to thrive in a hyper-growth setting
- Our team is a diverse and global collective of professionals passionate about building the future of commerce operations
- You will collaborate with your peers in Germany, France, Italy, Spain, and the UK. Our culture is built on collaboration, respect, and a shared drive for excellence
- By joining us, you’ll be part of a community of ambitious people where your ideas will be valued, and you can make a real difference
- If you’re ready to take on a challenging and rewarding role that combines strategic thinking, relationship management, and a passion for growth, we want to hear from you
Our take
Streamlining commerce operations requires the participation of various departments, which can complicate the purchase-to-delivery cycle and lead to delays. Hive’s platform helps to streamline commerce operations through a network of operations providers.
Hive’s Warehouse Management System works in tandem with its Transport Management System to organise and economise the operations of eCommerce businesses. Importantly, its network of solutions means that users can give their customers an accurate delivery date from the moment of purchase online. This leads to a better experience that can help foster loyalty and support repeat purchases.
This is an attractive proposition, especially as eCommerce begins to take over from the high street and consumer expectations continue to rise. Investors have recognised this potential in Hive, which intends to use its latest funding round to accelerate growth and product development, with the aim to reach profitability by 2025.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Jun 2024
$19.8m
SERIES A
Nov 2021
$31.5m
SERIES A
Total funding: $58.5m
Company benefits
- Virtual employee stock options for all full-time team members
- Operating system and hardware of your choice (plus additional tech equipment that you need, screens, you name it)
- 30 vacation days annually, with the opportunity for a sabbatical after three years with us
- Dedicated monthly wellness and productivity budget
Company HQ
Mitte, Berlin, Germany
Leadership
Franz Purucker
(Managing Director)Previously worked in Strategy and Consulting at McKinsey & Company. Was also an Investment Banker at JP Morgan and worked in Venture Development at Rocket Internet.
Leonard Von Kleist
(CTO)Previously Risk Advisory Intern at Deloitte, ML Engineer at Araneum Technologies and Hybrid Mobile Developer at LivingTech.
Oscar Ziegler
(CEO)Previously Junior Engagement Manager at McKinsey & Company. Was also Head of Logistics (HK) at foodpanda and was a Google Student Ambassador.
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