Senior Product Design Manager, Clio

• 10+ years of product design experience, including SaaS or complex platform environments
• 5+ years of experience leading and managing product design teams
• A proven track record of shipping high-quality, user-centered products at scale
• Deep expertise in user research, interaction design, and systems thinking
• Demonstrated ability to connect design strategy to business and customer outcomes
• Experience leading complex cross-functional initiatives with agility and influence
• A coaching mindset—able to build trust, grow talent, and lead through ambiguity
• Proficiency with modern design and collaboration tools (Figma, Miro, etc.)
• Strong understanding of accessibility standards (WCAG) and inclusive design principles
• Experience working in fast-paced, iterative product development environments

Desirable

• We’re seeking a Senior Manager of Product Design to lead our Service Delivery team, responsible for the tools and workflows that help legal professionals plan, manage, and execute high-quality legal work. This includes experiences like calendaring, task orchestration, case management workflows, and collaboration within Clio Manage, our flagship product
• You’ll play a critical leadership role in Clio’s growing Product Design & Research organization. As a strategic design leader, you’ll combine strategic oversight with design craft, setting direction while remaining close to the work
• You'll shape the design vision, nurture a high-performing design team, and partner closely with Product and Engineering to deliver meaningful, human-centered experiences at scale
• Lead the vision and strategy for Service Delivery UX, partnering with Product and Engineering to translate business goals, user insights, and data into actionable design strategies
• Manage and mentor a talented group of product designers, fostering a culture of curiosity, autonomy, collaboration, and continuous growth
• Champion user-centered design by embedding user research and data-driven practices into the product development process
• Establish and evolve design standards to ensure quality, consistency, and scalability across Service Delivery features
• Collaborate cross-functionally with Product, Engineering, Research, Data Science, Marketing, and Customer Success to deliver cohesive, valuable experiences
• Influence product direction through clear communication of design rationale, insights, and tradeoffs with stakeholders at all levels
• Plan and allocate resources effectively, ensuring the team is equipped to meet delivery goals and drive long-term strategic impact
• Contribute to Clio’s design system, helping ensure platform-wide consistency and efficiency
• Hire and develop exceptional talent, conducting performance reviews, delivering feedback, and supporting each team member’s growth and success