Enterprise National Account Manager, ZipRecruiter
$90-100k
+ Commission
Online employment marketplace
Open for applications
Online employment marketplace
1001+ employees
Open for applications
$90-100k
+ Commission
1001+ employees
Company mission
To help people find meaningful employment
Role
Who you are
- Previous experience providing best-in-class support to customers
- 7 years of experience in Account Management preferred
- Experience working with SalesForce.com or other CRM software
- Enthusiastic, optimistic and a team player
- Someone who is coachable and wants to learn
- Working knowledge of MS Office Suite (Word, Excel, Outlook, and PPT)
- Easily builds rapport and establishes relationships with prospects and colleagues
- Resourceful. Goes over, under, around and through obstacles to achieve success
- Exceptional written, verbal, phone and presentation skills
- Ability to work under pressure, organize and prioritize responsibilities
What the job involves
- The role of the National Account Manager is to manage a portfolio of assigned customers and partners, develop new business from existing clients and actively seek new opportunities within the managed book
- This person should manage no less than 15 accounts and will be responsible for ensuring the long-term success of the customer
- As a NAM, you will drive existing account revenue, retain our Zip’s largest clients, provide world-class service and grow accounts through optimization, performance analysis, and relationship building
- This role monitors each account within their book of business and provides necessary support, as well as makes campaign level optimizations to facilitate best performance, client retention, budget fulfillment and overall book growth quarter over quarter
- You will serve as a trusted adviser, share insights and continually seek opportunities for growth to make your customers as strong and successful as possible
- Renew and grow a book of business quarter over quarter
- Proactively manage a set list of accounts, provide best-in-class support and identify upsell opportunities
- On board new divisions, train users and serve as the main point of contact
- Conduct face-to-face visits and live product demonstrations over the phone
- Analyze and present monthly analytics reports
- Provide appropriate product suggestions on a client-by-client basis
- Maintain a high daily volume of activity to help nurture relationships and become a trusted advisor
- Optimize campaign bids, budgets, segmentation and overall performance
- Travel required: 6 in-person client visits per quarter
Our take
Founded in 2012, ZipRecruiter has grown from a tool to help small businesses distribute job postings affordably to an employment marketplace used by millions of people.
Users can search for jobs on the site or app, as well as sign up for job alerts. Job alerts are tailored to the information that job seekers provide, reducing the spam that other services can generate.
Lately, ZipRecruiter has been working to enhance the experience for job seekers and hirers on its platform. For example, it partnered with iCIMS to make its recruitment process faster and simpler. The company also acquired UK-based job comparison site Breakroom, with intentions to launch its service in the US.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company HQ
Downtown, Santa Monica, CA
Leadership
Ian Siegel
(CEO)Previously CPO at MyLife.com, VP of Product and Technology at Pictage.com and VP of Web Development at Rent.com and Stamps.com.
Salary benchmarks
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