Director of Sales, ServiceNow
Banking East
$170.8-205.9k
+ Variable/incentive compensation and ESPP
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
$170.8-205.9k
+ Variable/incentive compensation and ESPP
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
- Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level
- Strong success in recruiting, coaching and managing an exceptional sales team
- Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals
- Ownership of accurate CRM reports including current and future quarterly forecasts and opportunity inspection
- Experienced in driving sales process and drive effective working relationships with Sales Operations
- Ability to understand the 'bigger picture' and business drivers around IT
- Ability to build long term strategic and senior level relationships
- Ability to adapt and work effectively within a rapidly changing and growing environment
- Demonstrates strong business and financial acumen
- Built self-motivated sales teams that embrace a culture of collaboration, enthusiasm, and overachievement
- Champions and promotes top performers, constantly develops and coaches the team and themselves, and topgrades appropriately
- Proven partner relationships and networks, and ability to grow the impact of revenue streams and territory development through the partner ecosystem
- Ownership of driving successful pipeline generation activities developed by marketing or the partner community
What the job involves
- You will take the reins of a high-tenured, fully-staffed team of Sales Executives to drive strategic expansion within our most prestigious Financial Services accounts
- This is not a "build" role; it is an "acceleration" role focused on deepening our footprint within Tier-1 banks
- Lead a Strategic Growth Motion: Drive rapid expansion and upsell within an existing book of business, shifting the focus from core IT solutions to Line of Business (LOB) growth
- Champion Agentic AI: Lead the "Art of the Possible" conversations, showing customers how to layer our AI capabilities on top of existing solutions to transform their business operations
- Active Field Leadership: We believe in hands on customer facing leadership. You will be in the field with your senior field account executives mentoring them through complex deal cycles and helping them challenge customers to grow
- Master the Matrix: Navigate a complex, matrixed organization to align Solution Consulting, Business Units, and the Partner community toward a unified account strategy
- Operational Excellence: Maintain a rigorous cadence around pipeline generation and progression, ensuring a "Growth Mindset"
- Strategic Territory Planning: Provide leadership to the team to enhance relationships at the C-level (specifically within Banking) to uncover "white space" across our breadth of product portfolios – Eg in Security, HR, and CSM workflows
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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