Senior Director of Product Operations, Calendly
$297.6-409.2k
+ Bonus program and equity awards
2-3 days a week in office
Automated appointment scheduling
Open for applications
Automated appointment scheduling
501-1000 employees
Open for applications
$297.6-409.2k
+ Bonus program and equity awards
2-3 days a week in office
501-1000 employees
Company mission
To provide broad and deep support for various meeting scenarios, and make scheduling easier and more efficient.
Role
Who you are
- 12+ years of experience in business and product operations, business strategy, and program management in a SaaS environment
- 6+ years of people management experience, leading cross-functional and multi-disciplinary product operations teams
- Proven expertise in software development methodologies such as Agile and Scrum, and in product lifecycle management
- Strong communication and leadership skills with a demonstrated ability to align cross-functional executives and teams
What the job involves
- At Calendly, our Product team is the engine that drives innovation and delivers impactful solutions for our customers. We’re passionate about solving real problems and enabling possibilities
- As the Senior Director of Product Operations, you will play a critical leadership role overseeing operations across our product portfolio. You will drive operational efficiency, support strategic planning, and work closely with cross-functional teams to bring our product vision to lif
- As the Senior Director of Product Operations, you will be responsible for optimizing how our product development teams work and scaling processes to support Calendly’s growth. Key responsibilities include:
- Design, implement, and optimize processes for strategic planning and product development
- Oversee product release processes, ensuring timely and successful launches
- Drive accountability and predictability, manage dependencies, and reduce friction across the product development lifecycle
- Select, implement, and manage project management and communication tools used by Product development teams
- Work with embedded team members to maintain accurate and up-to-date product documentation, including strategy documents, roadmaps, PRDs, and JIRA
- Serve as a key partner to Product, Engineering, Design, Marketing, and Finance departments to create and maintain clarity and drive positive outcomes for the business
- Establish and maintain clear documentation and communication channels to ensure alignment and transparency
- Define, track, and assess key performance indicators (KPIs) for performance and operational efficiency
- Create accountability and clarity for product-specific KPIs and ensure teams have the data inputs they need for strategic decisions and continuous product improvements
- Collaborate with R&D leadership and the Executive Team to support strategic planning and investment decisions across the product portfolio
- Ensure priorities are clear and aligned within squads, across R&D, and at the company level
- Provide insights and recommendations based on operational data
- Manage operational resources, including budgets and personnel allocation
- Support and cultivate a high-performing team culture with systems for learning, recognition, and continuous improvement
Our take
Calendly is a cloud-based scheduling service that is straightforward to use. It allows around 10 million customers per month to connect and make appointments based on their availability without having to send emails back and forth.
The platform offers four plans, allowing individuals, small companies, and large enterprises alike to make use of these services. Organic strategies have driven Calendly's growth. Its invites become links to Calendly itself, so people who like it can, and do, start to use it.
There are a handful of competing products on the market, including offerings from Doodle and Microsoft, but Calendly's customer-friendly design has won it attention and helped it to carve a space in the field. Impressive funding has contributed to the company's expansion, and its capitalised on the increasing popularity of home and hybrid working.
Freddie
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (2 rounds)
Jan 2021
$350m
SERIES B
Apr 2014
$0.6m
SEED
Total funding: $350.6m
Company benefits
- Quarterly Bonus
- Equity
- Home Office Setup
- Technology
- Pick Your Own Perk
- Flexible Time Off
- Vacation Stipend
- Parental Leave
- Health and Wellbeing
- Fun Community Events
- 401k Company Match
Company HQ
Atlantic Station, Atlanta, GA
Leadership
Tope Awotona
(Founder & CEO)Having studied at the University of Georgia, they worked as an IBM Sales Rep and for Perceptive Software, Vertafore, and EMC as an Account Manager. They left the latter in 2014, having founded Calendly in February 2013.
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